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Laird Noller Hyundai Topeka - Service Center
Topeka, KS
156 Reviews
156 Reviews of Laird Noller Hyundai Topeka - Service Center
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September 14, 2024
Their communication is poor. I was there for over 2 hours and 15 for a scheduled oil change and would have been there over 3+ hours if I had not checked on the status of my vehi I was there for over 2 hours and 15 for a scheduled oil change and would have been there over 3+ hours if I had not checked on the status of my vehicle. No one responded to my text (after I received a text at the start of my appointment to text that number if I needed anything). No one let me know they were working on a recall. When I went to check on the status they told me it would be at least another hour to finish the update that they did not inform me of prior to doing it. Very poor communication. Most people that schedule an appointment don’t expect to spend much more than one hour in the shop for an oil change. Room for improvement. More
by Nurse1706
Employees Worked With
I don’t have the names handy.
May 16, 2024
Everything was good except all the xx add ons that brought a simple oil change to $94. I mean really! Add ons that I guess are legal but moral? brought a simple oil change to $94. I mean really! Add ons that I guess are legal but moral? More
by Tired of added fees
Employees Worked With
February 28, 2024
Is ok not the best. There are better dealerships out there were you get a better deal for your money There are better dealerships out there were you get a better deal for your money More
by Sofia
Employees Worked With
January 11, 2024
Took Palisade in for oil change, rotation and recalls. Service folks noted nail in tire on paperwork and just left it without consulting if I wanted it removed. Received vehicle with nail in tire and 25ps Service folks noted nail in tire on paperwork and just left it without consulting if I wanted it removed. Received vehicle with nail in tire and 25psi showing on the dash. More
by Andrew
Employees Worked With
I don’t know who helped me
June 17, 2019
Check your bill closely Wen into dealership for an oil change etc. Waited for the work to be done which took 30-45 minutes I would guess. Shortly they called me to the cou Wen into dealership for an oil change etc. Waited for the work to be done which took 30-45 minutes I would guess. Shortly they called me to the counter to say the work was completed. Total bill was $120 Only problem was I had a service contract so there should not have been a charge. Bill goes back out to the service manager to correct. When he came back with the revised bill he said he had hit the wrong button on the computer. Not sure I totally believe that. Have been dealing with Noller for almost 30 years and this is the first time I have ever had a problem with the bill. More
by Repeater1
Verified CustomerEmployees Worked With
Rick Talley
June 11, 2019
Oil change, tire alignment and balance and rotation. Service was friendly, and polite and completed in a very timely manner. Future service will be done with this Dealership. You all have what it takes! Service was friendly, and polite and completed in a very timely manner. Future service will be done with this Dealership. You all have what it takes! More
by nanabearblue
Employees Worked With
Jason Woolington
June 10, 2019
"Jason went above and beyond service" We bought a used 2013 Kia Optima and the Marker and Tag lights were out and to change them was a hard and difficult task/job. Jason Woolington and his We bought a used 2013 Kia Optima and the Marker and Tag lights were out and to change them was a hard and difficult task/job. Jason Woolington and his Crew went above and beyond to fix the lights. I would recommend Jason Woolington and his Crew to anyone as they were caring and met my/our needs. WELL DONE! I will reconsider buying a car from Laird Noller in the future though, BUT the service and Jason Woolington and his Crew were 5-Star and I would get my car serviced by them anytime. More
by johnt43
Employees Worked With
Jason Woolington
June 06, 2019
Excellent service The problem with my car was fixed before the estimated time. My service contact was informative and very courteous. My car is running very well. The problem with my car was fixed before the estimated time. My service contact was informative and very courteous. My car is running very well. More
by Pmakansas
Employees Worked With
Raymond wokenfuss
June 03, 2019
Thank you I titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for serv I titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for service. I called on a Thursday and Les scheduled me for the next day. I was so relieved. Can't thank you guys enough for that and you were wonderful people to boot. We are home safely now thanks in part to you. More
by Malcolm
Employees Worked With
Les
June 03, 2019
Experience Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had th Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had the same great experience. More
by HARRYCRAIG
Employees Worked With
