Laird Noller Hyundai Topeka

Tim asked for details about what was important to me and focused on cars that met that need. When I set an appointment to test drive several options, he had all the cars together and ready when I arrived. focused on cars that met that need. When I set an appointment to test drive several options, he had all the cars together and ready when I arrived. He explained options and described differences in the models I was considering taking into account the things I told him were important to me. Bryan reviewed the financing and options efficiently and made sure my questions were answered. More

An estimate is always given before any work is done, they don't patronize me because I'm a woman, they explain everything and don't rush me when I ask questions, they are always exceptionally friendly and pr don't patronize me because I'm a woman, they explain everything and don't rush me when I ask questions, they are always exceptionally friendly and professional. I love the Mazda service rewards program! It's saved me lots of money over the 3 years I've had my mazda. This dealership has always treated me wonderfully! I'll certainly be a repeat customer when it's time to purchase a new vehicle. Duane and Brian are super great to deal with they deserve HUGE praise. More

I had my car in for service for several items during the week. I'm always given a car to drive as a Lincoln owner and my car is always returned washed and clean. This last week a mistake was made installing week. I'm always given a car to drive as a Lincoln owner and my car is always returned washed and clean. This last week a mistake was made installing my windshield that I asked them to have a vendor take care of while they were doing other service work on my car. Even though it was not their fault the windshield was broken during installation they had to reschedule me back to have another installed. Due to the mistake made by the windshield people they went above and beyond the all of duty and when I picked up my car there was a gift basket along with a ole and a sincere apology. They have always done quality work and have great people but this is just another example of the service manager putting customer service as his #1 priority.. Sincere thanks Jon Fredrick!! More

WE HAVE BEEN A CUSTOMER AT NOLLER SINCE 1977. THEIR SERVICE DEPARTMENT AND SALES HAVE BEEN OUTSTANDING WITHOUT FAIL. TODAY I TOOK THE 2005 LINCOLN IN FOR SERVICE AND THEY DISCOVERED A BAD TIRE, ARRANG SERVICE DEPARTMENT AND SALES HAVE BEEN OUTSTANDING WITHOUT FAIL. TODAY I TOOK THE 2005 LINCOLN IN FOR SERVICE AND THEY DISCOVERED A BAD TIRE, ARRANGED TO HAVE IT TAKEN CARE OF AND TOLD ME ABOUT IT AFTER ALL WAS ARRANGED. I CAN NOT TELL YOU HOW IMPORTANT THAT IS TO ME. I AM A RECENT WIDOW AND KNOWING I CAN ALWAYS COUNT ON DEWAYNE AS WE ALWAYS HAVE, IS VERY IMPORTANT. DEWAYNE HAS BEEN THERE OUR ENTIRE LENGTH OF TIME WITH NOLLER. THE ENTIRE STAFF AT THAT FACILITY IS JUST OUTSTANDING. THANK YOU, SHIRLEY A. SCHMICK More

Excellent service and great to work with. I would recommend Gene to anyone I know. He was very thorough and I trust him with my business. recommend Gene to anyone I know. He was very thorough and I trust him with my business. More

Gene was very patient with me while I was deciding about a car. He was willing to let me test more than 1 vehicle. The only negative experience was the length of time it took to do the paperwork. I think a car. He was willing to let me test more than 1 vehicle. The only negative experience was the length of time it took to do the paperwork. I think that there must be a way to shorten that part of the experience. More

This was the second time in about 2 months that we have bought a car from this dealership, and we have been treated well and had a great experience both times. bought a car from this dealership, and we have been treated well and had a great experience both times. More

Overall it was a good experience, I was very flexible on when I needed my car back when I dropped it off at my 8am pre-scheduled appointment, but I didn't receive a phone call until 3:51pm, after I was alre when I needed my car back when I dropped it off at my 8am pre-scheduled appointment, but I didn't receive a phone call until 3:51pm, after I was already off work. I didn't get the message until the next day. Luckily I had a friend give me a ride to get my vehicle. More

We came to the dealership shopping for a new/used Mazda CX-5. We test drove a new vehicle with Nathan Hernandez. He was very friendly, not pushy; very knowledgable about the vehicle. We came back 2 days CX-5. We test drove a new vehicle with Nathan Hernandez. He was very friendly, not pushy; very knowledgable about the vehicle. We came back 2 days later, having decided on a CX-5 that I researched on the Noller Mazda web site. Chris James helped with the purchase. Both employees were great to work with, never pushy, never tried to rush us into a purchase. Chris was great when we came back to pick up the car, helping to maneuver through the sound system, blue tooth, and navigation system. We worked with Bryan Schuster regarding the warranty and other details. He also was great to work with, seemed to appreciate that we don't purchase cars very often, caring for our vehicles, etc., and took this into consideration when deciding on what extra things were appropriate for us in terms of extra protection. Overall, I consider our experience with the dealership, employees, and other considerations Laird Noller has added for customer satisfaction to be way above average, and would not hesitate to recommend Chris, Nathan, Bryan, and Laird Noller Mazda to friends and family. Thanks so much for everything! Debbie & David Domingo More

I knew what vehicle I wanted when I arrived. The salesman pulled the car up, showed me all of its features and we took it out for a drive. I was sold on the car so it was just a matter of getting t salesman pulled the car up, showed me all of its features and we took it out for a drive. I was sold on the car so it was just a matter of getting the financing taken care of. The salesman and the finance guy listened to me as I told him my obstacles and they went to work to find a bank who would work with me as well as finding me a very good finance rate. I drove the car off the lot feeling no buyers remorse in the least. I have not had the car a week yet and I really love the car. On a scale of 1 to 10 about how I feel I was treated, I would say a 15, as also goes for how much I love the car. More