Laird Noller Hyundai Topeka

Horible ( edited and have better opinion) I took my 2010 Elantra in because of a recall. I was treated like I was a total idiot because I had not used them for maintaince. I was told when and I took my 2010 Elantra in because of a recall. I was treated like I was a total idiot because I had not used them for maintaince. I was told when and where I drive my car and told they were putting me on there maintaince schedule. I was treated like I was a two year old. And the worst of it was I was sitting in the waiting room and was screamed at in front of a whole room of people. I will NEVER go back. I have since talked to the manager and he made it right with me. I now recommended this dealer. More

Joe was great! Our experience with this dealership was about as easy as it could be. We were so lucky to get Joe as our salesman! I will be happy to recommend him Our experience with this dealership was about as easy as it could be. We were so lucky to get Joe as our salesman! I will be happy to recommend him to friends. More

Great car buying expierence Ron Bozarth went above and beyond to make sure that I got the car that I wanted with all the options. Howard Cherry was great at explaining all the o Ron Bozarth went above and beyond to make sure that I got the car that I wanted with all the options. Howard Cherry was great at explaining all the options and how to use them and Scott Norton made sure that the process went smoothly on the finance end. This was truly the easiest car buying experience that I have had. Everyone was very friendly and took time to listen to what I wanted and made sure it happened. More

Great experience, will do business with again I work in sales, and dread car buying. I've driven my last vehicle for 13 years I dislike it so much! Tim was very knowledgeable about all the brand I work in sales, and dread car buying. I've driven my last vehicle for 13 years I dislike it so much! Tim was very knowledgeable about all the brands Noller carries, helped me to compare and contrast across the brands and models, and helped me to locate precisely the vehicle I was looking for without a lot of pressure, hassle, or making me feel like I owed him something. Other dealerships claimed to be there for me, but with other sales folks, when I documented all my questions, none of them got answered -- literally. One dealership in town responded to my questions with a one line email that "when you're ready we're here for you". Uhhh, yeah. Tim was on the ball, got the questions I had answered, didn't try to upsell me beyond what I was looking for (while still making all the options known), respected the research I had already done, and helped me get into a car that fits what I was looking for; even though it was slightly different than my notions walking in, and we spent slightly more than I had anticipated I didn't feel like I'd been pushed into it the decision. Tim made me comfortable that no matter what choice I'd made he would help me get the most for what I was spending. What was especially nice to me is that while I went in thinking I'd decided on the Mazda CX-5, I wanted to compare to the Ford Escape, and Tim was able and willing to show me the Ford. I didn't have to get handed over to someone else, and he knew as much about the Escape as he did the CX-5, which is more than I can say for his competitors in the market, several of whom I knew more about the vehicle I test drove than they did. #1 rule of selling -- know your product!!! I haven't had an opportunity yet to see how the service at the dealership is, but I"m confident that if I have any issues, Tim will step in and make sure my issues are addressed to my satisfaction. I will definitely start my next car buying experience by calling Tim. More

Excellent customer service My experiences are always 100% great. I'm given estimates before any extra work is done, While they suggest extra services relative to what's good for My experiences are always 100% great. I'm given estimates before any extra work is done, While they suggest extra services relative to what's good for my car, there's no pressure to upgrade services, I'm female and I'm always treated with respect. More

Ford Fusion The reason why this rating is so good is because of the hard work of the salesman. Tim Mallams did an excellent job at listening to me on what I wante The reason why this rating is so good is because of the hard work of the salesman. Tim Mallams did an excellent job at listening to me on what I wanted and what I was willing to pay. He then found me a vehicle that satisfied both without all the salesman BS. This great rating is a reflection of Tim's personal attention to giving great customer service. I would recommend this salesman no matter what dealership he worked at. More

overall good experience, over all good customer service, would lease another vehicle perhaps in years to come. would suggest to friends/family regarding buying a santa fe, spo over all good customer service, would lease another vehicle perhaps in years to come. would suggest to friends/family regarding buying a santa fe, sport. More

New car purchase Very pleased with salesman (Tim Mallams). He was very willing and patient with us, answering all of our questions. Also explaining and showing us how Very pleased with salesman (Tim Mallams). He was very willing and patient with us, answering all of our questions. Also explaining and showing us how everything works on our new Santa Fe. This is our second Hyundai we have bought from Tim and Noller Lincoln Mazda Hyundai. Also like Dwayne in Service Department. Very pleased with our whole experience. Ken and Sandy Hohberg More

Pleased new car purchase experience I would definitely recommend Craig Reager to anyone interested in buying a new or used car. Craig was very easy going, no pressure, and a very patient I would definitely recommend Craig Reager to anyone interested in buying a new or used car. Craig was very easy going, no pressure, and a very patient salesman. Craig allowed me to take my time, ask lots of questions, take more time, and make an informed decision. I've bought several new cars now from laird noller and Craig was the best and least phony, without question. More than anything, I sensed and appreciated his honesty and non-pressure approach. He also shared his personal opinion of the models he was most familiar with when asked. Great representative for Laird Noller. More

Customer My experience and mazda was excellent. The salesmen were excellent, friendly, efficient, and they generally cared. They made buying a car an easy pr My experience and mazda was excellent. The salesmen were excellent, friendly, efficient, and they generally cared. They made buying a car an easy process. You knew exactly what you were getting. Great job! More