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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

3.9
878 Reviews

878 Reviews of Laird Noller Ford of Lawrence - Service Center

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November 23, 2024

They did a safety recall for me. Performed efficiently as scheduled and everyone was courteous. More

by SEG
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership with our service department. We appreciate you very much!

November 23, 2024

Steve is the goat thank you for the quick and easy service from you. Thanks More

by PRINCIPATO.JAKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve at service desk
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Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership and service department! We appreciate you very much!

November 22, 2024

I have had nothing but problems with both of your service shops. I will not be bringing my vehicle again. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience with our service departments. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 22, 2024

It’s Always a great experience coming In! Service is easy to talk communicate with! More

by Devin S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 22, 2024

Always great service! Friendly staff! I’ve had my car serviced here many times! Thank you!!! More

by laci_branson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 21, 2024

They were very nice and quick with responses. They were going out of their way to solve my issue More

by drewtsnyder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 21, 2024

Always good and professional service. Aaron and Jessica made our purchase an easy and painless experience. More

by atlasplumbing17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 21, 2024

They assisted me with repairs and addressed all my concerns. Service consultant was very helpful. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

duplicate response sorry!

November 19, 2024

I had a great experience while waiting for my oil change and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. More

by CANDICEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon Davis (5 stars)
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Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 18, 2024

Service was quick and easy. Didn’t even need an appointment for the Quicklane. Great job. More

by AARONFOSTER199401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quicklane
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Nov 18, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for the great review we appreciate your business very much and look forward to seeing you again soon.

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