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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
797 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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797 Reviews of Laird Noller Ford of Lawrence - Service Center
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March 08, 2015
Outstanding Great communication and response to questions. Jessica Lund simply outstanding in both customer service and general hospitality. You have a real s Great communication and response to questions. Jessica Lund simply outstanding in both customer service and general hospitality. You have a real star in Jessica. Randy Weseman More
by rweseman
Employees Worked With
Jessica Lund
March 07, 2015
first oil change Friday I went in for my first oil change after buying my car back in December and it could not have been a better experience. My wonderful salesman, A Friday I went in for my first oil change after buying my car back in December and it could not have been a better experience. My wonderful salesman, Alex Alvarado, came out to meet me and welcome me back with a friendly smile. He even proceeded to walk me to service, cause I was a little nervous it being my first time in service at any dealership, but my salesman and my service advisor, jessica lund, made the experience very enjoyable. Thank you so much Lair Noller Hyundai! !!! More
by alwyzaprill
Employees Worked With
Jessica Lund, Dale Kite
February 10, 2015
Excellent customer service I was able to get my car serviced well and back to me in a short amount of time. Jessica was very friendly and answered all of my questions. I will de I was able to get my car serviced well and back to me in a short amount of time. Jessica was very friendly and answered all of my questions. I will definitely be going back in the future for my maintenance needs. More
by SonataOwner
Employees Worked With
Jessica Lund
February 07, 2015
Great Customer Service Jessica was Friendly, Patient, and Knowledgeble. I left feeling confident my car was really taken care of. That doesn't always happen, but a nice feel Jessica was Friendly, Patient, and Knowledgeble. I left feeling confident my car was really taken care of. That doesn't always happen, but a nice feeling. More
by lawenceks
Employees Worked With
Jessica Lund
February 02, 2015
Warrenty Work on used vehichle recenty purchaceed Scott, Used Car Sales Manager got the Job Done and OK'd the work. Thanks Scott for your swift action. Also big thank you to Shay in the customer ser Scott, Used Car Sales Manager got the Job Done and OK'd the work. Thanks Scott for your swift action. Also big thank you to Shay in the customer service dept. He was on it from start to finish, gave us great communication on parts arrival, and checked in with us each and every day during the repair. Thank you for a wonderful team effort. I would highly recommend LN to anyone. Jan More
by jandickmiller
Employees Worked With
Scott, Used Car Sales MGR, Shay, Service Department front , Scott Teenor, John Colamarino
January 31, 2015
Service for raptor truck Great people to deal with. Excellent customer service both in sales and service department. Wouldn't buy my vehicles anywhere else! I drive over 4 Great people to deal with. Excellent customer service both in sales and service department. Wouldn't buy my vehicles anywhere else! I drive over 40 miles to use your dealership. Appreciated the rental car while truck was being fixed. More
by Raptor
January 29, 2015
oil change Due to my maintenance warranty I get free oil changes but the additional courtesy car wash is nice (now just vacuum and you'll be perfect. Due to my maintenance warranty I get free oil changes but the additional courtesy car wash is nice (now just vacuum and you'll be perfect. More
by deloy89
Employees Worked With
Mr. Bender, Jessica Lund
January 21, 2015
Very Pleased with Routine Service on Multiple Occasions Every time I have been to Laird Noller Automotive in Lawrence, Kansas, for my Hyundai Santa Fe, I've been very satisfied with my service. The service Every time I have been to Laird Noller Automotive in Lawrence, Kansas, for my Hyundai Santa Fe, I've been very satisfied with my service. The service workers are always kind, clear in their explanations about what's going on with my car, and helpful when I ask questions. I have been served by both Danny Dolar and Jessica Lund at different times, and both appear to be quality employees. I will continue to be a customeer at Laird Noller Automotive. More
by Chad Johnston
Employees Worked With
Jessica Lund
January 15, 2015
Routine Service I use my car (2013 Hyundai Sonata Hybrid limited) for my business use and put about 5,000 miles a month on it. Every service since I bought it new fro I use my car (2013 Hyundai Sonata Hybrid limited) for my business use and put about 5,000 miles a month on it. Every service since I bought it new from a different dealership has been done at Laird Noller Hyundai. Danny, Jessica and Paul and all the technicians are top notch. They have always given me what I need for my car at a fair price without any hassles and have often worked me into their schedule on short notice if needed. I would highly recommend them to anyone wanting or needing service. More
by S McCoy
Employees Worked With
Jessica Lund
January 08, 2015
Oil Change Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil ch Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil change after purchase, the price was excellent - FREE. More
by Larry
Employees Worked With
Joey Ruder
