Laird Noller Ford of Lawrence - Service Center

Problem with banging noise coming from under the car. I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting cl I didn't receive a phone call about the results of the diagnosis of the problem. I called service and asked for the results, because it was getting close to 5pm and I needed to make arrangements for picking up my car. Other than the call, I thought your service was great and that is why I keep coming back. More

Great Service, Friendly Staff and Efficient Maintenence I've encountered wonderful service every time I've visited Laird Noller. They have helped fix multiple service issues caused by wear-and-tear and cont I've encountered wonderful service every time I've visited Laird Noller. They have helped fix multiple service issues caused by wear-and-tear and continuously have a smile on their face, Would recommended to any Hyundai owner More

As good as it gets! Jessica got me right in, on time, and the service person completed the work in short order. I couldn't have been more pleased. This is my fifth car fr Jessica got me right in, on time, and the service person completed the work in short order. I couldn't have been more pleased. This is my fifth car from Laird Noller. More

Oil change/tire rotation Very friendly. I was in and out in 25 minutes. I went in for my first oil change and tire rotation that was included in the purchase of my vehicle. Very friendly. I was in and out in 25 minutes. I went in for my first oil change and tire rotation that was included in the purchase of my vehicle. More

Good Service and pleasant people Fast Service---Great for out-of-towners. The length of time for the oil change was very good and the rep (Tyler) is good with people. Fast Service---Great for out-of-towners. The length of time for the oil change was very good and the rep (Tyler) is good with people. More

Great service They are always willing and able to get me in on short notice. I am always pleased with both their customer service and maintenance work performed. Th They are always willing and able to get me in on short notice. I am always pleased with both their customer service and maintenance work performed. That is why I have continued to patronize the service department years after purchasing my vehicle from their dealership. More

Quick service, very professional and friendly Tyler Agler was easy to work with even after I made several calls to check on time availability, car came in for oil change and was done in less than Tyler Agler was easy to work with even after I made several calls to check on time availability, car came in for oil change and was done in less than 25 min. More

Oil Change Just a comment: I prefer the older printout listing service, parts,and labor that detailed EACH price charged for each item - rather than the new boo Just a comment: I prefer the older printout listing service, parts,and labor that detailed EACH price charged for each item - rather than the new booklet, which lists the total price. Also would like to receive a printout of the rewards earned and used during every service appt. More

Regular Maintenance Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being tr Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being triggered. More

Professional, Communicative, and Friendly Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it in for, kept me posted on the status, and even identified a small issue that I had been unaware of and fixed it as a courtesy. The car was fixed fast and efficiently and never once did I feel anything but that they were truly interested in doing what was best for me. More