Laird Noller Ford of Lawrence - Service Center

Courteous staff; great results The service department is perhaps the main reason why I would consider buying another Ford product and from this dealer. I appreciate the courtesy and The service department is perhaps the main reason why I would consider buying another Ford product and from this dealer. I appreciate the courtesy and generally prompt and professional responses from the service personnel. A few years ago, I had some serious problems with this service department (misplaced service orders, installation of the wrong parts, etc.), but I think those problems have been rectified and I have no qualms about taking my older truck in for maintenance. They have kept the truck running in fine order, and I'm happy with the results and happy with the service technicians. More

So glad I found this dealership! Everyone in the service area has been so amazingly helpful with all of my concerns. Jessica and Danny have handled my various service requests and hav Everyone in the service area has been so amazingly helpful with all of my concerns. Jessica and Danny have handled my various service requests and have been so professional and accommodating that I don't take my car anywhere else anymore. I will continue to recommend this dealership to anyone in Lawrence. They always make sure I understand what was wrong, and also go above and beyond by inspecting and washing the car every time! My only regret is that I wish I had gone through this dealership for my original purchase and not just for service work. Laird Noller Hyundai has some of the best customer service practices I've seen in a long time. More

Excellent Service My experience was very positive. Jessica was thorough in explaining to me the service needs. She provided a clear explanation of the work completed, My experience was very positive. Jessica was thorough in explaining to me the service needs. She provided a clear explanation of the work completed, provided recommendations for the future, and kept me informed regarding the courtesy car. More

Great Service I have not been disappointed with the service center at Laird Noller Automotive. The guys in the service department are very professional and take th I have not been disappointed with the service center at Laird Noller Automotive. The guys in the service department are very professional and take their time in explaining any problems. I like also that they give you their personal recommendations on if potential problem areas need to be fixed right away or if you can wait. More

Oil change alex called and reminded me about oil change service came in got it done quick and they washed my car too I would recommend this to anyone in need of alex called and reminded me about oil change service came in got it done quick and they washed my car too I would recommend this to anyone in need of an oil change quick and fast service More

routine oil change Tyler very helpful and responded to all of my questions. I appreciate Tyler taking the time to answer my concerns regarding next steps for car mainten Tyler very helpful and responded to all of my questions. I appreciate Tyler taking the time to answer my concerns regarding next steps for car maintence. More

Oil change and battery check David did a great job in getting my battery checked (I did need a new one, still covered under warranty!) and getting my oil change quickly! David did a great job in getting my battery checked (I did need a new one, still covered under warranty!) and getting my oil change quickly! More

Great Service Experience I've had my Elantra for service several times here and the staff is always respectful and helpful. I love the complementary wash and this time they e I've had my Elantra for service several times here and the staff is always respectful and helpful. I love the complementary wash and this time they even vaccuumed the car. More

Oil change Easy and friendly service. I like the spacious waiting room with the TV, newspapers and bottled water available. They were flexible and understanding Easy and friendly service. I like the spacious waiting room with the TV, newspapers and bottled water available. They were flexible and understanding when I ran a little late. More

OIl change Very courteous & professional staff to work with . Explained very well what they did & checked. Also Joe Kelly took time to help set up another phone Very courteous & professional staff to work with . Explained very well what they did & checked. Also Joe Kelly took time to help set up another phone on our blue link. Thanks. More