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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

3.8
757 Reviews

757 Reviews of Laird Noller Ford of Lawrence - Service Center

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November 06, 2018

Excellent customer care. Truly concerned about the customer. I trust things to be done correctly, and in a timely fasion. Knowledgeable service staff with years of expertise b More

by WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dahlem, Amy Beasley
November 05, 2018

Warranty service for oil leak Received warranty service for my Ford Truck, had an oil leak. Every one who helped me was very friendly, courteous and helpful. Keep up the good work! More

by 2013 Ford F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember everyone's name, all were excellent, Daniel Tilley, Josh Hoke Jr.
November 05, 2018

Oil change. Tire rotation Quick Lane service. Left car with dealer, got a phone call when it was ready. Staff was polite, professional. Wish a Mazda tech had been available to More

by moon0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hall, Jerry Corbin
November 05, 2018

New Tires The process of getting new tires for my Mazda went very smoothly. Happy it took less time than anticipated. I'm very pleased with the service departme More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roecker
November 05, 2018

Quick! In and out in 45 minutes for oil change, tire rotation and 20,000 mile check with good over view at the end by service consultant Jerry Hall. More

by arnoldn448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hall
November 02, 2018

service for my 2015 lincoln I bought my 2015 lincoln new at Laird noller in Lawrence my lincoln has been serviced regularly at laird noller. I have the full service + wash and ha More

by kobrienku@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hall, Kyle Carroll
November 02, 2018

Very friendly, and courteous. I had my oil changed and tires rotated. They found nothing else wrong and did not try to pretend that there was. I really appreciated the good wo More

by kscope222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember any of their name's.
November 01, 2018

Exspensive $62 for an oil change! You’ve got to be kidding me. I wanted to follow up with a manager about my last oil change. Let them know that there was a rec More

by CITYSHOPBC
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Dahlem, Jerry Hall, Joey Ruder, Michael Roecker, Aaron Ludolph, Jerry Corbin, Josh Hoke Jr., Kyle Carroll
Nov 01, 2018 -

Laird Noller Ford of Lawrence responded

Hello, I would like the opportunity to look into the previous service visit for you to determine what happened. You are more than welcome to call or email me so I can help! Kind regards, Joey Ruder jruder@lairdnoller.com

November 01, 2018

Great service and commication This couldn’t have been easier. I stopped my car and driver to work in a loaner. Micheal called later than morning and explained the repairs necessa More

by joe_bodine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roecker
November 01, 2018

Stiff Brake pedal It longer to get my car back because parts had to be ordere. Luckily I was given a loaner to drive. It made my 5 days not so bad. More

by carmonasonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dahlem
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