Laird Noller Ford of Lawrence - Service Center

New year eve I walked in the service department asking if I could get a light bulb changed on my car fixed. Aaron referred me to the quick lane and they were able I walked in the service department asking if I could get a light bulb changed on my car fixed. Aaron referred me to the quick lane and they were able to accommodate me immediately. It was a happy New Year! More

Laird Noller Quick Lane is Top Notch You will always get quality service from Jerry and Jerry at Laird noller Lawrence Quick Lane. I have never had a bad experience here. Best place for You will always get quality service from Jerry and Jerry at Laird noller Lawrence Quick Lane. I have never had a bad experience here. Best place for car service. More

headlight was out and it was a recall Associates were nice there. They drop me off and pick me up at my place so I don't have to wait. Will return if something else happen to my car. Thank Associates were nice there. They drop me off and pick me up at my place so I don't have to wait. Will return if something else happen to my car. Thanks. More

Great service I alway go to Laird Noller. They are really fast and professional and always treat you right. Well worth it to have your work done there. I alway go to Laird Noller. They are really fast and professional and always treat you right. Well worth it to have your work done there. More

Accomadation I stopped by the Quicklane about 9 in the morning. When they found out I lived out of town they got me in for service right after my appointment. I stopped by the Quicklane about 9 in the morning. When they found out I lived out of town they got me in for service right after my appointment. More

Thankful we got a second opinion. I feel like your service department tried to take advantage of me. I will never use your dealership again !!! Your diagnosis was so far from correct I feel like your service department tried to take advantage of me. I will never use your dealership again !!! Your diagnosis was so far from correct it is is disturbing. More

Family Fleet Our family now takes all of our vehicles to Greg in service. Every service we have done, is efficient and affordable. And we know that if it’s in Greg Our family now takes all of our vehicles to Greg in service. Every service we have done, is efficient and affordable. And we know that if it’s in Greg’s hands, that it’s done right! We stay very well informed, he knows each of us by name, and knows our vehicles (better than we do) to a T! We cannot say enough about how pleased we are with Laird Noller and the best service guy there is, Greg Dahlem!!! More

Poor Service As with anything do your research Read BBB & Google reviews before you decide to do business with any car dealership. Dealership fails to follow up an As with anything do your research Read BBB & Google reviews before you decide to do business with any car dealership. Dealership fails to follow up and fails to maintain documentation. More

price issues Incorrect price quoted when I called. Scheduled me quickly but didn’t give the price quoted. Found out the next day I could have had my tires rotated Incorrect price quoted when I called. Scheduled me quickly but didn’t give the price quoted. Found out the next day I could have had my tires rotated for no charge. Bill lists the incorrect type of oil for my vehicle. More

Regular maintenance The service employees were both friendly and professional. Hiwever, there was a mixup about my appointment timing. I booked the appointment online a The service employees were both friendly and professional. Hiwever, there was a mixup about my appointment timing. I booked the appointment online after receiving an email suggesting I do so. My appointment was for noon but all the repairmen were at lunch. Jerry Hall and the other man I spoke with were very apologetic and helpful. I do think there is a problem with your online booking program but this in no way reflects on the people I dealt with personally at the dealership. More