Laird Noller Ford of Lawrence - Service Center

True Hospitality! I was traveling from TX to visit my mother and my wiper fluid was freezing during a cold snap, ice all over my windshield; you guys drained the useles I was traveling from TX to visit my mother and my wiper fluid was freezing during a cold snap, ice all over my windshield; you guys drained the useless fluid and refilled with the correct wiper fluid that wouldn’t freeze, free of charge. Thank you so much for helping a stranded traveler! More

Very good Jerry is always friendly and makes you feel welcome. Does a good job being honest and up front with the customer , I always trust his advise. Jerry is always friendly and makes you feel welcome. Does a good job being honest and up front with the customer , I always trust his advise. More

Horrible I wouldn’t let anyone go there. Overpriced. Rude service. Didn’t take my coupon because he “didnt Know how to use it” unbelievable. I wouldn’t let anyone go there. Overpriced. Rude service. Didn’t take my coupon because he “didnt Know how to use it” unbelievable. More

Oil change They are friendly, and meet and greet at the door Not a long wait at all and explain in detail what is going on with your vehicle They are friendly, and meet and greet at the door Not a long wait at all and explain in detail what is going on with your vehicle More

Awesome Aaron was very professional and kept me in the loop throughout the process. He was able to insure that I had a loaner vehicle since my repair took tw Aaron was very professional and kept me in the loop throughout the process. He was able to insure that I had a loaner vehicle since my repair took two days. More

completely satisfied Jerry Hall is the best. Very customer friendly and professional. . The sales department is first class. Evan and Mike are great assets to the dealers Jerry Hall is the best. Very customer friendly and professional. . The sales department is first class. Evan and Mike are great assets to the dealership. More

Can not Thank them enough for their customer service! I have brought my car in a few times for different issues and they are always friendly and helpful!! The best customer service I have ever had at a I have brought my car in a few times for different issues and they are always friendly and helpful!! The best customer service I have ever had at any car dealer or Ford dealer, I am a college student from Chicago and I feel comfortable having a service center that I can bring my car to with any issues since I am so far from home!! More

Quick change Scheduled service for oil change and tie rotation. Received quality work. Jerry gave a Good explanation of what was done and what needs to be looked Scheduled service for oil change and tie rotation. Received quality work. Jerry gave a Good explanation of what was done and what needs to be looked at in the future. More

Treat you right Greg and the team in the Service Department have always taken care of any issues promptly and have treated me fairly each time. They have always been Greg and the team in the Service Department have always taken care of any issues promptly and have treated me fairly each time. They have always been upfront and honest with the scope of work and complete the it with professionalism and integrity. More

Very good service! Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of h Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of his busy schedule to assist me! More