Laird Noller Ford of Lawrence - Service Center

Fast Friendly Service for my LOF and Rotate Saturday afternoon. The shop and waiting area were clean, and the staff was professional. Thank you for your hard work. for my LOF and Rotate Saturday afternoon. The shop and waiting area were clean, and the staff was professional. Thank you for your hard work. More

Recall check No current problem found. We were in and out in 45 minutes. Good service. It took months from the time recall notice was sent until we were able to ge No current problem found. We were in and out in 45 minutes. Good service. It took months from the time recall notice was sent until we were able to get in. When we called about getting in we were told to wait for parts. Then it was another month for warranty work to be scheduled. More

Lincoln oil change Friendly and efficient, and when they were done, it was going to rain so they said come back this week and they would wash car for free Friendly and efficient, and when they were done, it was going to rain so they said come back this week and they would wash car for free More

Fine job! The repair turned out to be a unusual situation that only 2 vehicles have ever had a problem with. Josh co-ordinated directly with Mazda and kept us The repair turned out to be a unusual situation that only 2 vehicles have ever had a problem with. Josh co-ordinated directly with Mazda and kept us informed on what was going on. More

Fast & knowledgable Good Service was fast. Everyone was very polite and the time in the fast service was fast. Replaced dirty air filter as well. Thanks very much! Good Service was fast. Everyone was very polite and the time in the fast service was fast. Replaced dirty air filter as well. Thanks very much! More

Recall My service tech did an awesome job of handling my issues with the recall. He did in a timely manner and kept me updated through the whole process. My service tech did an awesome job of handling my issues with the recall. He did in a timely manner and kept me updated through the whole process. More

Professional, friendly and very timely! Worked great with insurance company and followed up to make sure car was working properly afterwards. Gave full report of work done on vehicle and wer Worked great with insurance company and followed up to make sure car was working properly afterwards. Gave full report of work done on vehicle and were very efficient in fixing a car that was only made for 2 years by Kia , which I found extremely efficient as far as getting parts etc. Thank you for your timely manner in the repair of my KIA Borrego! More

Fast & Friendly Service My daughter attends KU and while in town I wanted to have her Escape serviced. Sharon got me a Quick Lane appointment with Jerry the same day. They w My daughter attends KU and while in town I wanted to have her Escape serviced. Sharon got me a Quick Lane appointment with Jerry the same day. They were quick and super friendly with no pressure or upsell. Thanks! More

Great Job The service techs at Laird Noller did a great job with my new truck. The steering dampener went out after 19K miles and they took very good care of me The service techs at Laird Noller did a great job with my new truck. The steering dampener went out after 19K miles and they took very good care of me. The guys I get to work with are wonderful. One of the best “dealer” experiences I’ve ever had. More

Continued positive service Service dept. gave quick response in getting my appointment set up. Was in and out in 1 1/2 hours and customer service was great! Service dept. gave quick response in getting my appointment set up. Was in and out in 1 1/2 hours and customer service was great! More