Laird Noller Ford of Lawrence - Service Center

Everyone was very helpfull and courtious. The work was done in a timely fashion. The rides I was given were done quickly. The work was done in a timely fashion. The rides I was given were done quickly. More

I scheduled an appointment, which I arrived on time at, then I was told that they overbooked themselves and I had the option to come in the next morning. There was no flexibility or compensation for a mist then I was told that they overbooked themselves and I had the option to come in the next morning. There was no flexibility or compensation for a mistake that they made. I then asked about a loaner to which I was told there is a waitlist that is approximately 2 weeks long. I was then asked when I bought the vehicle implying that if I had bought the vehicle through them that I would then be able to get a loaner vehicle. More

Did a great job diagnosing and fixing my truck in a timely manner. Great communication throughout the process as well timely manner. Great communication throughout the process as well More

Super friendly helpful people. The atmosphere is laid back and everyone is willing to help. Service was quick. Tire rotation and oil price was good and fast. The atmosphere is laid back and everyone is willing to help. Service was quick. Tire rotation and oil price was good and fast. More

Been buying our vehicles and getting service work from you for years now, always a pleasant experience. Jeremy's video looking over my car was pretty cool and very thorough, felt like my car was in good you for years now, always a pleasant experience. Jeremy's video looking over my car was pretty cool and very thorough, felt like my car was in goods hands. Thanks again More

I had a very nice and accommodating person helping me configure a key fob. Jayde was helpful in everyway! configure a key fob. Jayde was helpful in everyway! More

I had a LN coupon for $70 works service. I got a bill for $120, saying the coupon did not apply to my Bronco Sport. This is a bait and switch tactic. I got a bill for $120, saying the coupon did not apply to my Bronco Sport. This is a bait and switch tactic. More

Service was fine, but: I asked for the same oil change, same service of my last visit. Then they charge me like $50 more than usual, They charge me $34 for the “free inspection” and $15 for some aditive t same service of my last visit. Then they charge me like $50 more than usual, They charge me $34 for the “free inspection” and $15 for some aditive that I did not ask. More

Great crew …sharp tech they make it easy! Good pricing with very good service. Thanks Good pricing with very good service. Thanks More

The phone was answered! ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. More