Laird Noller Ford of Lawrence - Service Center

Jayde 5 Leon 5 Excellent service from Jayde in service and Excellent workmanship from Leon, truck runs perfectly! and Excellent workmanship from Leon, truck runs perfectly! More

Jayde was very professional helping me with my truck being serviced Brandon the service mgr took his time making sure I knew what was wrong with my truck and how they were going to proceed This was a being serviced Brandon the service mgr took his time making sure I knew what was wrong with my truck and how they were going to proceed This was a very nice change I had been in years before and felt like they didn't want to help me any at all So hats off to u guys for getting any excellent crew More

Amber at the service desk is always amazing! Kudos to the person who is my tech. Kudos to the person who is my tech. More

Took 2 months to get my car back, no sense of urgency on jades part. Got it back sold it. No sense if security with it ! jades part. Got it back sold it. No sense if security with it ! More

Jessica Jacob's is the best always polite, helpful and considerate. Always wanting to give the water away. considerate. Always wanting to give the water away. More

Erica Trimble did a great job with communication. Appreciate Larry help give me a ride! Appreciate Larry help give me a ride! More

I took my Mazda in for an oil change and 100,000mile inspection @ 7am. They were overwhelmingly busy so called to confirm it was ready to pick up early afternoon (yes). Paperwork from inspection indicat inspection @ 7am. They were overwhelmingly busy so called to confirm it was ready to pick up early afternoon (yes). Paperwork from inspection indicated front brakes/rotors plus belts & tensioner needed replaced, totaling nearly $1300. Decided to get add’l quote on brakes. This mechanic called back quite confused, saying both brakes & belts looked fine! I’m taking them brownies this afternoon, valued at $1300! More

They got my vehicle in quickly. Communicated with me throughout the day and have repairs completed on time. Customer service advisors were friendly and cheerful. Communicated with me throughout the day and have repairs completed on time. Customer service advisors were friendly and cheerful. More

Worked with me, did a great job and I appreciate the technician video of the inspection. Appreciate their efforts. technician video of the inspection. Appreciate their efforts. More

Fast and efficient. Service staff was very friendly and accommodating. Will definitely be bringing my vehicle back. Service staff was very friendly and accommodating. Will definitely be bringing my vehicle back. More