Laird Noller Ford of Lawrence

Eric Tucker is great! Even after my purchase, he has continued to check in and help make service appointments and make sure I’m getting the help I need. He’s AMAZING! Even after my purchase, he has continued to check in and help make service appointments and make sure I’m getting the help I need. He’s AMAZING! More

Excellent customer service and maintenance. . The work was done thoroughly and in a short amount of time . The work was done thoroughly and in a short amount of time More

Center support bearing went out on my ranger. They had it in and out the same day They had it in and out the same day More

Good, friendly, got me the car I wanted and provided great service overall No thanks great service overall No thanks More

Katlyn Smith was very helpful is arranging auto transportation from my home nad with the ongoing process. The gentleman who returned my car and assisted with pairing my phone to blue tooth was pati transportation from my home nad with the ongoing process. The gentleman who returned my car and assisted with pairing my phone to blue tooth was patient and kind. Unfortunately my phone still cuts out so I.m guessing I need to figure our how to get that corrected,. The service was excellent. I really love my Mazda but will not purchase another as the service has been removed from Topeka. More

The overall experience was ok. I received an oil change, rotor resurfacing, tire rotation, and oil change. After leaving I received a “change oil” notification on the vehicle. T I received an oil change, rotor resurfacing, tire rotation, and oil change. After leaving I received a “change oil” notification on the vehicle. They forgot to reset the oil life after the oil change. I gave them a 3 star rating due to the cost and lack of attention to detail. More

She remembered me, which is always appreciated. She was polite and helpful! Efficient, helpful, and kind She was polite and helpful! Efficient, helpful, and kind More

Good service during the visit. Some issues with my extended warranty. Ended up getting it figured out to get the service completed but was not able to get more information on the w Some issues with my extended warranty. Ended up getting it figured out to get the service completed but was not able to get more information on the warranty at the time of service or emailing finance afterwards. More

Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial vehicle in August of 2024. This was not disclosed and was only found out after the transaction was complete. Financing department “assumed” interest rates instead of verifying them prior to getting paperwork signed. This required a new round of paperwork that had to be signed several days later. Dealership missed the appointment we set up and said they were “short handed” and might have trouble making good meeting us. More

I worked with Kylee to get the vehicle I was wanting! We live out of town and one of their stores in Oletha had a vehicle I was interested in and they worked to get it to Lawerence for me to test drive. We live out of town and one of their stores in Oletha had a vehicle I was interested in and they worked to get it to Lawerence for me to test drive. They made buying my own first car very smooth. More