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Laird Noller Ford of Lawrence
Lawrence, KS
1,578 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,578 reviews
October 18, 2024
The tech did a good job but Hailey Smith did not follow up on another issue I was having with the Topeka dealership. After my experience with them I will never use or recommend Laird Noller to anyone. up on another issue I was having with the Topeka dealership. After my experience with them I will never use or recommend Laird Noller to anyone. More
by FRANCHETT96
Verified Customer
October 18, 2024
kept me informed and provided me with a loaner car while my car was waiting on parts for a warranty repair. Josh did a great job. my car was waiting on parts for a warranty repair. Josh did a great job. More
by johnhl11
Employees Worked With
October 17, 2024
The quality of the work was great, but poor communication. My appointment was scheduled 3 weeks ago, set for 7am. But they didn’t get to my car that day and no one called me until I finally cal communication. My appointment was scheduled 3 weeks ago, set for 7am. But they didn’t get to my car that day and no one called me until I finally called at 3pm when I asked for my car to be ready. They told me they couldn’t get to it that day. I understand being short handed, but the lack of communication is disappointing. Just call and say you will need to reschedule before I was without a vehicle for 2 days. They did finish my car the following day by 4pm. More communication please! More
by Lawrence
Employees Worked With
Amber
October 16, 2024
They were very helpful and kind. My service advisor Katlyn was informative and took care of me and my car. My service advisor Katlyn was informative and took care of me and my car. More
by Barefoot Arkie
October 15, 2024
Your web site is misleading/confusing for Mazda owners, but it may not be an issue for me much longer. The fact that you are no longer a Mazda dealer and that the Model 6 is no longer made means that I wi but it may not be an issue for me much longer. The fact that you are no longer a Mazda dealer and that the Model 6 is no longer made means that I will probably not be your customer for much longer. Too bad after I have already purchased 4 cars from you. Good luck to us all - Bill Klein More
by wpklein4
Employees Worked With
I don't recall, but she was very good
October 15, 2024
Amazing service and amazing office personnel. Communication was top notch. Will return for service always. Communication was top notch. Will return for service always. More
by mitchell71887
Employees Worked With
October 14, 2024
Great service for the customer. Friendly staff and gets the work done quickly and spot on. Friendly staff and gets the work done quickly and spot on. More
by Greg
Employees Worked With
October 14, 2024
$190 inspection fee to diagnose why my car won’t start is high, then not to waive the fee or apply it to my work order is absurd once I gave the OK to repair my car. high, then not to waive the fee or apply it to my work order is absurd once I gave the OK to repair my car. More
by Matt Harmon
October 12, 2024
Friendly people and great service. I would recommend this dealership to anyone who wants a great deal on a car. I would recommend this dealership to anyone who wants a great deal on a car. More
by greywolf85203
October 11, 2024
This dealership was incredibly professional and on top of things. They worked with what I wanted and gave me a very excellent deal on the vehicle I wanted. I worked with Jessy James and Rolando and both were things. They worked with what I wanted and gave me a very excellent deal on the vehicle I wanted. I worked with Jessy James and Rolando and both were excellent in their service delivery. I would come back to buy a vehicle here in the future! More
by meganlow
