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Laird Noller Ford of Lawrence

Lawrence, KS

4.2
1,859 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,859 reviews

June 02, 2025

Jayden was amazing to work with. Professional and friendly. Service was quick and done well! More

by addison.leabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde in the service dept
May 30, 2025

Every body involved was easy to work with Emily was awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony More

by chris.calovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Barnes, Emily
May 30, 2025

Kylee and the crew at Laird Noller Lawrence were fabulous. They went above and beyond in every possible way, every step of the way. Thank you! More

by cindynovelomusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Case — also 5 stars
May 30, 2025

Aaron was excellent to work with. Payment is right where I needed it to be. More

by velina33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lassley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I really like the lady who was the service writer for my visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, howeve More

by Garth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your honest feedback, we truly appreciate you taking the time to share your experience. We're glad to hear you had a positive interaction with your service writer, and we’re grateful for your continued trust in our service department. We understand your concern about the additional recommendations. Our technicians are trained to inform customers of any issues they notice during a visit, especially when it comes to safety-related items like batteries or tires. That said, we never want you to feel pressured or unsure about any service. Transparency is important to us, and we’re always happy to walk you through each recommendation and give you the time to make the best decision for your needs. Thank you again for your loyalty, we look forward to serving you in the future!

May 27, 2025

Just bought a 2024 Bronco from Kylee. The best car buying experience i have ever had! Kylees professionalism as a sales professional is unmatched. Kylee and everyone you will speak with t More

by nathanknepper92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your amazing review! We're thrilled to hear that your experience with Kylee and the rest of our team at Noller Lawrence was the best car buying experience you've ever had. Kylee truly goes above and beyond for her customers, and your kind words mean the world to us. Enjoy your new 2024 Bronco, and we look forward to welcoming you back whenever you're ready for your next adventure. Thank you for supporting local business!

May 27, 2025

Nice people, service is excellent, my car was taken into the shop on time and repairs were made in a timely fashion More

by tasmith.1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our team and that everything was completed on time. Providing excellent service and keeping things running smoothly is always our goal. We truly appreciate your support and hope to see you again for your future automotive needs!

May 27, 2025

Very courteous and knowledgeable, Khrista Bell was a joy to be around and made sure I was taken care of More

by RLRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khrista Bell
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're thrilled to hear that Khrista Bell provided you with such a positive experience. We look forward to welcoming you back again soon.

May 27, 2025

A hassle free oil and filter change! I was greeted and checked in quickly and my services were completed in under an hour! More

by AEMYSTER2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're so glad to hear your oil and filter change was quick and hassle-free. Providing efficient, friendly service is what we aim for, and it's great to know we hit the mark. We appreciate your business and look forward to seeing you again!

May 25, 2025

Haliey was friendly and nice. Overall though I was not pleased. I took the truck in to get it fixed at 7:00 am. I had to call at 4pm to find out the status on the repair. I do not More

by mriling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We're glad to hear that Haliey made a positive impression, but we're truly sorry to learn that the overall experience didn’t meet your expectations. Clear and timely communication is a priority for us, and we regret that you were left waiting for updates. We understand how frustrating that can be and will use your feedback to improve our process moving forward. If there’s anything more we can do to make this right, please don’t hesitate to reach out directly, we’d appreciate the opportunity to regain your trust.