Laird Noller Ford of Lawrence

1st diagnostic had me replace a vacuum pump to solve a burning oil problem. $837 later it did not solve the problem at all. I still have the original issue burning oil problem. $837 later it did not solve the problem at all. I still have the original issue More

Excellent the extended warranty was a little pricey. The making of the second key was real good. Got it done in time frame that we needed. The making of the second key was real good. Got it done in time frame that we needed. More

We're very sympathetic that I'd had the car less than a month and they got me right in to find my issue.. then helped me get into service it at a local dealer in my area.. month and they got me right in to find my issue.. then helped me get into service it at a local dealer in my area.. More

Smooth and easy Great staff clean environment they genuinely care about the customers they serve genuinely care about the customers they serve More

They were wonderful from start to end. I had a meeting that ran over and I tested to see if I could come in later and they were so kind. They got me right in. It did take 2 hours which is I had a meeting that ran over and I tested to see if I could come in later and they were so kind. They got me right in. It did take 2 hours which is not normal and was not related that it would be longer than normal, but I was so happy with their flexibility with my last minute change. I was about 45 min late. More

Took my car in for recall and oil change at 8 am. I specifically asked if the car could be ready by 3 pm. I was told no problem, they would call me prior to 3 pm. I had an appointment back in Olathe. I specifically asked if the car could be ready by 3 pm. I was told no problem, they would call me prior to 3 pm. I had an appointment back in Olathe. I needed to know if I needed to cancel it if it couldn't be done. At 4:30 pm, I arrived at the dealership without receiving a phone call. I waited in line and asked if my car was ready. In fact it was done prior to 3 pm. I never received a call More

Great prices, Great communication, Fast Service. Always feel valued as a customer! Noller Lawrence Ford is the BEST!! Always feel valued as a customer! Noller Lawrence Ford is the BEST!! More

We were very pleased with the timely and friendly service and especially appreciated the Courtesy Shuttle. and especially appreciated the Courtesy Shuttle. More

Everyone was helpful and nice I go to lawrence for the friendly faces and people and feel like they care friendly faces and people and feel like they care More

They all did good I would recommend them to anyone They will keep working on my vehicle as long as Jayde is there will keep working on my vehicle as long as Jayde is there More