Laird Noller Ford of Lawrence
Lawrence, KS
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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My wife and I would like to say that our car buying was actually a great and fun experience. Gregg Cooper was our salesman and he made the whole process so enjoyable. Gregg spent so much of his time work actually a great and fun experience. Gregg Cooper was our salesman and he made the whole process so enjoyable. Gregg spent so much of his time working with us, showing us all the options on the 2011 Ford Fusion, he even synced our phones and garage door opener for us. He is by far the best salesman that i've ever worked with. You just become friends as soon as you meet him. The finance person was very friendly as is the whole staff at Laird Noller and got everything worked out quickly for us. I will give anyone i know who is looking for a vehicle, new or used, to ask for Gregg Cooper. He is very much a professional, spends all the time you need answering questions, and makes you feel very comfortable. Thank you Laird Noller Ford for an awesome car buying experience, and thank you Gregg for all your help. I gave my review all the highest marks because of the friendly and knowledgeable staff at Laird Noller Ford. Sincerely, Kevin and Debra Fahrendorff More
I had a very bad situation turned good by Kelly & his staff of professional Technicians. I had a rental truck & trailer well the car i was towing had the tow straps release while towing &the car proceede staff of professional Technicians. I had a rental truck & trailer well the car i was towing had the tow straps release while towing &the car proceeded foward of the trailer. The only wayI could right this situation was to seek professional help.Thats just what I recieved at Lair Noller dealership in Lawrence Kansas. The service manager Kelly Steele quickly assed the situation and put his team of techs.on the the job immediately. They handeled the situation professionally,expediently and without charge.In this day and time thats atrue rarity among people. I couldn't thank Kelly& his staff enough for the fine work and swift handling of my problem.These men and women are an example for any place that touts customer service{simply the best] Thanks And God Bless you for all your help Kelly Steele and Shop Technicians. More
Dennis Trotter, a sales consultant met us at the door with a very friendly greeting. My husband had some general reservations about dealership business model. The salesman gave a very acceptable & mea with a very friendly greeting. My husband had some general reservations about dealership business model. The salesman gave a very acceptable & measured response. This opened the door for us to be more amenable to do business. Mr. Trotter used good judgement in steering us toward a vehicle that would meet our needs, & was fairly priced. As we closed on the transaction the entire process went amenably & smoothly. Ed & Linda More
Tate Andrews was an excellent salesman answering all of our questions and meeting our requests. He was very responsive and polite. Not pushy. The sales manager (Scott Teenor) met our requirements for our t our questions and meeting our requests. He was very responsive and polite. Not pushy. The sales manager (Scott Teenor) met our requirements for our trade and Steve Graham was pleasant and helpful in obtaining a good loan for us. Our daughter Samantha (6) enjoyed a late night meal purchased by Tate as we waited to finalize the finance end of the deal. We think she may have a crush on him ;) This was a pleasant car buying experience and we would highly recommend Laird Noller Ford to anyone looking for a good automobile new or used. We have now purchased three used vehicles here and will start our search here when we are ready for our fourth :) More
Even though our salesman Keith Baird usually deals with New Car Sales, he helped us with Used Car Sales. He was extremely helpful and knowledgable with the different makes of cars we drove. Keith was ver New Car Sales, he helped us with Used Car Sales. He was extremely helpful and knowledgable with the different makes of cars we drove. Keith was very personable and fun to have along our test drives. Likewise, Alex Marfise was very knowledgable with warranty progams and helped us get the best bank rate on our Used Car loan. We are Bank of America customers and he went above and beyond to get us the Bank of American customer rate. More
MIke and I did business over the internet. He was very courteous at all times and we were able to complete the deal quickly. I spent a very short time at the dealership because everything had been previou courteous at all times and we were able to complete the deal quickly. I spent a very short time at the dealership because everything had been previously filled out More
We bought our daughter a new 2013 Hyundai Elantra from this dealership. Our salesman was Mike Smith. We had a great buying experience here. Everyone was very helpful and the service was wonderful. I w this dealership. Our salesman was Mike Smith. We had a great buying experience here. Everyone was very helpful and the service was wonderful. I would recommend this dealership to anyone. I appreciated the "no pressure" atmosphere. Mike did a great job finding us the perfect car that we wanted!!! Alex was very thorough in explaining our financing! More
We really enjoyed working first with Tate, because he was knowledgeable about the vehicles and friendly, without being pushy. The experience we receive from the sales staff can make or break a sale for us. knowledgeable about the vehicles and friendly, without being pushy. The experience we receive from the sales staff can make or break a sale for us. Tate never pushed us, but let us know everything we asked about the Hyundai Sonata, the first vehicle we looked at, and then did his best to find the right vehicle for us, which he did!. This was sincerely appreciated and made our experience an enjoyable one. We are extremely happy with the Hyundai Tucson he found for us and will definitely recommend Tate to our friends and family! Again, when we met Jeff and then he went through the essential paperwork with us, he was thorough, knowledgeable, and efficient. His expertise was greatly appreciated. Thank you! More
This service department is by far the easiest to deal with that I have ever experienced! Fair prices, honest, up-front and personal service! Couldn't ask for more! with that I have ever experienced! Fair prices, honest, up-front and personal service! Couldn't ask for more! More
We appreciated the friendliness, lack of pressure & the car. The sales manager took the time to come introduce himself to us. The building was very comfortable, clean & modern. The salesman also took t the car. The sales manager took the time to come introduce himself to us. The building was very comfortable, clean & modern. The salesman also took the time to call after the sale to see if we had any questions. He also took time to help us understand the car prior to us leaving the dealership as well as helping us to transfer our belongings from our old car. More