Laird Noller Ford of Lawrence

We located this dealership via the internet and Mike Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Sp Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Springfield, MO and could not find what we were looking for here and began searching for dealerships nearer our daughter who lives in Kansas City, MO. When we got to the dealership everyone we encountered was amazingly accommodating and very welcoming. It was well worth the drive to have this sort of experience when buying a new car. We would recommend Laird Noller to any of our friends and family. More

Jon Frey Purchase was for my wife. I've purchased Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Ove Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Overland Park (they are in Lawrence...45 miles away) and Greg Cooper actually brought the car down here to the house. My first contact with him was on his day off fishing and he answered his cell without hesitation. I was able to do a complete inspection of the vehicle, drive it out and could even have taken it over to my mechanic if I wished. The car was impeccable (and had a free "clean" Carfax). I wish I'd had Greg as a rep when I had my business. He does a great job of fulfilling needs and recognizing when not to "sell." We had some common interests, and he listened more than he talked. Great sense of humor and was able to walk away from the deal and still like each other if that was the deal. We cut the deal at my table and he delivered the car and paperwork to us the next day. He assisted my wife with the Bluetooth and door opener while he was here and showed her all the bells and whistles. It was the best experience I've ever had with a car dealership...no running back and forth to his manager...just a straightforward he could do the deal or not. Laird Nollen should be complimented for having the trust in their staff to act for them without intense oversight. Just very refreshing to see. My wife absolutely loves the car and I couldn't compliment Laird Noller and Greg more. More

The service was very quick and reliable. I did most of the deal online and over the phone and I enjoyed it. The car is great. Thanks! the deal online and over the phone and I enjoyed it. The car is great. Thanks! More

Great job I really enjoyed the experience and is very satisfied with the car I picked I would and will refer my friends and family to here satisfied with the car I picked I would and will refer my friends and family to here More

I have to say that I was very impressed. This was my first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I sai first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I said I would keep looking. About two weeks later, my sales person Mike Smith, called to say that he had gotten me approved for a loan and that he had found me a car. I about dropped the phone. I had no idea that he had continued to work on the sale for me. I came in, looked at the car and liked it, so we started the process of the sale. That shows commitment to his customers! I have never had a sales person search for a car for me for two weeks without me knowing about it. That was impressive and I will come back to this dealership for that reason. My friends have all been told that Mike Smith at Laird Noller really has his customers interest at heart and I thank him for that. Thanks Mike!! More

My experience at laird Noller was the best car buying experience in my life. Josh hocke was outstanding , he took care of everything and listened to what I wanted and did not try to sell me something I d experience in my life. Josh hocke was outstanding , he took care of everything and listened to what I wanted and did not try to sell me something I did not want . Waited for me and my wife to get there even though it was near closing. Scott in finance is exceptional , He was very kind and patient , he explained everything to us and also shopped around and got us a very good interest rate . I appreciate his and Josh's commitment to customers as well as there professionalism . I would highly recommend this dealership to everyone and when I get another vehicle, it will be through them. More

Our experience was great! Mike Brady really took care of us! When I brought the car in to be simonized Mike promptly had a car ready for me to drive back to work. I would recommend the dealership and Mike B us! When I brought the car in to be simonized Mike promptly had a car ready for me to drive back to work. I would recommend the dealership and Mike Brady to my friends. More

Sean was very knowlegable about your products and walked me through the entire process including fianancing without being a pushy salesman and very friendly personality. me through the entire process including fianancing without being a pushy salesman and very friendly personality. More

This was the best car buying experience that I have ever had. I started through the USAA car buying service and Mr. Hoke contacted me via email. He answered my questions, and located the vehicle that I want had. I started through the USAA car buying service and Mr. Hoke contacted me via email. He answered my questions, and located the vehicle that I wanted within one day. I emailed him the specifications of my trade and what I wanted and he made it happen. Once we arrived at the dealership, Mr. Hoke was there to meet us with everything prepared for purchase. We were in and out of the dealership within an hour and a half. That is the quickest car buying experience that I have ever had. Everything was flawless, and I will be recommending this dealership to my Soldiers and others. More