Laird Noller Ford of Lawrence
Lawrence, KS
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,543 reviews
The staff is always very friendly and the facility is always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a couple errands and come back and waited about an hour despite making an appointment More
The servise for us old people is terrible . Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. More
Dealership offered us many options, is great with their communication and is always willing to go the extra mile to earn your business. communication and is always willing to go the extra mile to earn your business. More
Seemed like 1 1/2 hours to wait for a “lube, oil and filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay, then another hour elapsed before my car was finished. There was no air conditioning in the lobby, and the service tech was still a student. Maybe that explains the extended wait, idk. More
Not trustworthy or honest. Won’t use again. Thirty year customer never treated so poorly. Won’t use again. Thirty year customer never treated so poorly. More
When we 1st walked on the dealership was greeted with a welcome Ali Aljizani was great making the progress easy I don’t like pushy salesman he was very professional. I just left dealership in Topeka and La welcome Ali Aljizani was great making the progress easy I don’t like pushy salesman he was very professional. I just left dealership in Topeka and Lawrence because of them being to pushy with the same vehicle I purchased from Laird Noller Ford everyone at the dealership was great we will be back !!!!! More
Called multiple times to the Topeka location with no return call. This location is nothing like the dealer in Lawrence. return call. This location is nothing like the dealer in Lawrence. More
Good service, just when I walked in wasn’t clear at first who to check in or be helped by. who to check in or be helped by. More
I feel like I got a great deal on our 2020 Ford Edge. They took care of us during the whole process. From the test drive to the financing, I felt comfortable and valued. The sales manager even came in on They took care of us during the whole process. From the test drive to the financing, I felt comfortable and valued. The sales manager even came in on his day off to make sure the process was seamless. I am very happy with my vehicle. I have peace of mind knowing that I have a warranty and roadside assistance if I need it. This is the first Ford I have owned, and I am loving it so far! More
Reception is always super nice and welcoming and they don’t bother me when I fall asleep lol don’t bother me when I fall asleep lol More