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Laird Noller Ford of Lawrence

Lawrence, KS

4.2
1,876 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,876 reviews

June 30, 2025

Laird Noller has a very friendly staff in the service department. The work they do is top notch. I would recommend them to anyone. More

by pac156
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Absolutely would go to Noller Ford again. It was the best dealer experience we have ever had. Are sales associate Kylee was amazing Thank you so much. The finance department was also 👌. It w More

by Kassy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Kassy responded

Thank you Kylee Bremer for being an amazing salesperson and also Rolando Najera for making the paperwork simple and easy! Noller Ford of Lawrence is our go to dealership from now on!

June 28, 2025

They got me scheduled the day after I called. Got my service done quick and easy. More

by nathan.jeffries
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Not always perfect, but always eager to make things right when necessary. Been doing business with them for years. More

by dingesenterprises
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khrysta Bell
June 26, 2025

Associate Khrista was wonderful, knowledgeable, courteous, and focused on making the experience seamless. A+ service. More

by Justin.Cohen.P
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Khrista
June 25, 2025

Excellent job with the oil change and provided recommendations for the future. Quick service and a delightful waiting area where I could get work done while my car was serviced. More

by SWYKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

They have the best customer service in town. They answered all the questions I needed and was a great help to me since I’m all the way from Florida great people and had a great experience. I rec More

by CHRISJOHNSON2881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Those ladies in the service department have added spice to the floor.Just to listen to them as they challenge the service industry with their brilliance is hot as it is totally amazing! More

by jessewayneremby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

I was not impressed that I had to pay the document fee twice when it was not my fault that I had to have a part installed a week later because the AC tech called in the day it was supposed to have been in More

by BMK.CPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re truly sorry for the frustration this caused. We understand your point, and we agree that even small charges can feel unfair when circumstances are beyond your control. We appreciate you bringing this to our attention, and we will review this policy with our team to see if improvements can be made. If you’d like to discuss this further, please feel free to reach out to us directly. We value your business and hope to better serve you in the future.

June 20, 2025

When they are point I like it. Lately some time issues and service questions for minor utems. More

by lbooth808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re glad to hear you like our service when everything is on point. We apologize for any recent delays or questions about minor items and appreciate you bringing this to our attention. We’re continuously working to improve and hope your next visit will be even better.

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