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Laird Noller Ford of Lawrence

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.0
1,694 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,694 reviews

January 21, 2025

I have been a long time customer of Laird Noller for many years. The customer relationship is very good. This trip my car needed to stay longer than expected for minor maintenance. I was driven home by a More

by glidewell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We do what we can to make servicing your car as convenient as possible and I am glad we are able to go above and beyond to keep your day on tract. We look forward to continuing to be your chosen service provider!

January 21, 2025

Aaron Foster and Shannon Haydon were very good to work with and very respectful of my time. Would definitely refer others to do business with them. More

by jbgoodwrench
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Haydon
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Jan 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We appreciate your business and look forward to continuing to be your chosen dealership!

January 19, 2025

Friendly, took time to show me what was available with features I wanted. No pressure. More

by stacy.rinehart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Aljizani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We appreciate the opportunity to earn your business and look forward to helping you with all of your car needs in the future.

January 18, 2025

Three mouth to fix my. Transmission troubles and bought pre-owned and dealership certified won't take care of other problems.They have. Total lack of communication your the More

by rcowboywrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayde
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Jan 18, 2025 -

Laird Noller Ford of Lawrence responded

RCOWBOYWRENCH, we are saddened to here that you had a less than spectacular experience with our service department. Please reach out to me directly at aneice@lairdnoller.com so that we can dive deeper and find a resolution to make it right.

January 17, 2025

Great service, they always get me in and out for oil changes and tire rotations More

by ASHTONORCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your great review!

January 15, 2025

Kaitlyn my service advisor was very professional and thorough in dealing with me and my vehicle. More

by JAYPARADIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

January 15, 2025

Cowen made the whole process basically hassle free. Listened to what I was wanting and the budget I was very strict with and made it work. More

by kansasmom1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cowen Dougherty
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 14, 2025

The entire experience was easy from start to finish. I would recommend them again. Peace More

by cmeyersick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your great feedback and we look forward to continuing to serve you for years to come!

January 14, 2025

Great experience! The appointment was set quickly, they provided me a ride home and a ride to pick me up upon completion! The issue was resolved and the service team w More

by CLARYJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We look forward to continuing to service your vehicles for years to come.

January 14, 2025

Good communication and a lot of effort to solve some sticky issues with my car! More

by anthony3dmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review, we are glad Josh and Haliey were able to go the extra mile and make your experience wonderful. We look forward to seeing you again and appreciate you being a part of the Laird Noller Family!

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