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Laird Noller Ford of Lawrence
Lawrence, KS
1,770 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,770 reviews
Verified Customer
March 29, 2025
It's amazing and u have amazing people working there I appreciate the time and effort they took to help me get a car thank you very much appreciate the time and effort they took to help me get a car thank you very much More
by STACEYLEE335
Employees Worked With
March 29, 2025
The lady that checked us in to get the truck looked at assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took i assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took it to another place and just had the lines replaced for a few hundred and there was no stop leak in our ac unit More
by bodie V
Employees Worked With
March 28, 2025
The dealership advertises lowball prices on used cars and then added $2998 in mandatory fees and dealer charges during the closing process. They also offered another $5,000 in non-required extended warrantie then added $2998 in mandatory fees and dealer charges during the closing process. They also offered another $5,000 in non-required extended warranties, which I fully expected. I did not however expect a non-negotiable $999 dealership administration fee which is more than double other dealers in the area. The manager, Joe, tried to justify it with a “we are a big dealership and have a lot of admin staff” argument. That explanation defies normal “volume of sales and cost per unit”logic. Then on top of the $999 admin fee, they added a “Noller Advantage” fee of $1,999 to the price of the car for service and warranty. The sales person Xavier said there was no way to avoid this fee and I was also told by manager Joe again that this fee is MANDATORY on all used cars. The car I bought is one year old and still under the manufacturer warranty, but I was still required to buy their “Advantage”. Take it or leave it. The salesman Xavier also told me the car had XM radio installed. I found out later when I took the car home that this information was incorrect. When I questioned Xavier about this he tried to tell me he had said “it might possibly have it installed” which is not what he said. When I elevated this to the sales manager, Tony he told me I should verified it myself. Duh! Basically he was telling me I should never believe what a salesman tells me. I guess he should know if the Laird Noller salespeople should be trusted. Just another example of why used car salesmen and their managers get a bad name. If the dealership accepts this cavalier attitude towards the truth it reflects negatively on the dealership and owners. More
by wschinstock
March 27, 2025
Laird Noller's service people are all excellent. I have rarely taken my 2014 F150 King Ranch to a dealer, but when I needed a new motor/engine, there was no better place to go. The new engine deve I have rarely taken my 2014 F150 King Ranch to a dealer, but when I needed a new motor/engine, there was no better place to go. The new engine developed an issue and so they took it back, ordered another one and repaired the whole thing, keeping me in the loop all the time. I really needed a vehicle so they loaned me one for a couple weeks and I could not be more grateful or satisfied. I will DEFINATELY go there again. Katlyn is an excellent service agent and the service manager is extremely helpful and considerate. More
by D.Lee.O
March 27, 2025
Weather was messy the day we picked up the Ranger. On way home found the windshield washer was out of fluid. Checked under hood after in my garage and found coolant reservoir empty. Took over 1/2 gal On way home found the windshield washer was out of fluid. Checked under hood after in my garage and found coolant reservoir empty. Took over 1/2 gallon to fill. Did not like being forced to purchase services I did not want. More
by mjkucera
March 26, 2025
Aaron Lasley has been amazing through this entire process. He s was helpful from the moment I walked into the door. He was kind and considerate as well as knowledgeable. Manager Aaron was also kind a process. He s was helpful from the moment I walked into the door. He was kind and considerate as well as knowledgeable. Manager Aaron was also kind and helpful. Ronaldo was up front about everything and explained everything in detail. He was helpful in getting me the best financing. Every interaction with this dealership and the staff has been positive! More
by aldilks
March 25, 2025
Everyone was friendly and did their part. Work was completed on schedule and checkout was efficient. Work was completed on schedule and checkout was efficient. More
by aabel0
Employees Worked With
