Laird Noller Ford Topeka - Service Center

Workmanship, bad communication & lack of knowledge Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do not think we will return. More

Warranty work I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the pro I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the problem. More

Fast, friendly service Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to wo Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to work with. More

Always a smooth experience Everyone is always very helpful. Everyone was concerned we were satisfied and the work was done correctly. They are good about letting you know statu Everyone is always very helpful. Everyone was concerned we were satisfied and the work was done correctly. They are good about letting you know status of work. More

Repare work Tire, rim and cover were replaced. Everyone was very helpful, and they did an excellent job. The courtesy driver was prompt and I did not have to wait Tire, rim and cover were replaced. Everyone was very helpful, and they did an excellent job. The courtesy driver was prompt and I did not have to wait. More

Flexible scheduling. I was scheduled to have something fixed on my Fusion that had been recalled. The morning of my appointment we woke up to a huge snowstorm. I called I was scheduled to have something fixed on my Fusion that had been recalled. The morning of my appointment we woke up to a huge snowstorm. I called and asked for a time later in the day when the road had a chance to clear. The lady who was in charge of scheduling was very helpful. I appreciate her flexibility. More

Top notch I was very pleased with the service I received in such a timely manner!, very professional and courteous! I really appreciate how helpful Greg was. I was very pleased with the service I received in such a timely manner!, very professional and courteous! I really appreciate how helpful Greg was. More

10,000 mile service. Everything was fine with the actual service, only gripe I had with it all was that the service technician left oily fingerprints on the inside of my d Everything was fine with the actual service, only gripe I had with it all was that the service technician left oily fingerprints on the inside of my drivers side door panel. More

Ranger repair Dealership scheduled service quickly and kept me advised of additional repair needs. Appreciate shuttle service and use of loaner vehicle when service Dealership scheduled service quickly and kept me advised of additional repair needs. Appreciate shuttle service and use of loaner vehicle when service exceeded single day repair. More

The works I made my appointment online and was to have a check up special that I didn’t see any paperceork on it. Were the service writers aware of it? I made my appointment online and was to have a check up special that I didn’t see any paperceork on it. Were the service writers aware of it? More