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Laird Noller Ford Topeka - Service Center

Topeka, KS

4.0
428 Reviews

428 Reviews of Laird Noller Ford Topeka - Service Center

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February 28, 2019

Body shop repair We have had two vehicles in for repairs this winter and the shop worked on them quickly. The vehicles looked wonderful when they were finished. More

by Matt66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Almond
Mar 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience, Matt!

February 28, 2019

Door Handle Warrenty I went for a warranty recall on my door handles. A few day later, one of the handles fell off. I'll admit I was upset, but I took it in the next day, More

by mrglenn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for being patient and understanding with us, we truly appreciate it!

February 28, 2019

The people can’t even get the phone numbers right I have been contacted several times by Noller employees and I have notified them by phone and text that I am not the person they want. Again, please More

by Jimpow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone who identifies himself as Nick
February 27, 2019

Quality care and attention I took my truck in for basic service and mentioned an issue I had recently. The service manager recognized the issue I had and quickly pulled up a se More

by itsdabits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Belshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Moranz
Feb 28, 2019 -

Laird Noller Ford Topeka responded

We are happy to see this review, thank you for sharing!

February 25, 2019

Recall Like your fast service & friendly staff. I am always satisfied with the service here. I like your convenient hours. The waiting area is always neat More

by virgielara30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Feb 26, 2019 -

Laird Noller Ford Topeka responded

Thank you for the compliments and kind words! We look forward to seeing you again soon!

February 21, 2019

Tire rotation It was good. I was in and out. I’m glad Rick is at Ford. Good service is very important to me!! That is why I went with Ford More

by Nancy E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing, Nancy. We will pass on the kind words to Rick. See you again soon!

February 15, 2019

Elite Always Always honest. Always dependable. Let them know what I want and it's done. Roland is a champ in service. Always takes care of me and my family with wh More

by nabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience with our service department on Dealer Rater - we truly appreciate it!

February 15, 2019

Just passing through We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member a More

by Passenthru
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Glad we could accommodate you during your travels - thanks for this great review!

February 15, 2019

Service Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! More

by PRETTYCREEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

We work hard to provide the best experience possible, thank you for sharing!

February 14, 2019

Dependable I called because my tire light came on. Called Rick and he said bring it right in and I get it checked out for you. It was fast and fixed my problem r More

by agouldsmith06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Your safety is our main concern - thank you for trusting us!

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