Laird Noller Ford Topeka - Service Center

High priced fix but necessary Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessar Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessary. More

Pre-paid oil change Convenient, delivered as promised Timely Clean organized Quick drop-off and pick-up Service manager seemed to know what was going on Paperwork af Convenient, delivered as promised Timely Clean organized Quick drop-off and pick-up Service manager seemed to know what was going on Paperwork afterwards seemed to be in order More

Oil change & service Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. More

Rough start It was a bumpy start at first but they were able to get me taken care of and get what I needed. I really appreciate it! It was a bumpy start at first but they were able to get me taken care of and get what I needed. I really appreciate it! More

Always a great experience I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems b I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems better after they take care of it. And Rick is a great service rep, always happy to have him take care of my Focus! He doesn’t push unnecessary mechanical work, I appreciate it very much! More

Great Service The service department always make sure you auto is ready to go and they call if any problems. Just nice people to do Bisness with. The service department always make sure you auto is ready to go and they call if any problems. Just nice people to do Bisness with. More

Fast service Ford was able to get my truck back on the road in 5 hours from a major repair. Steve in service dept was great. He called and provided updates. Ford was able to get my truck back on the road in 5 hours from a major repair. Steve in service dept was great. He called and provided updates. More

Didn’t make me wait Excellent service. Got me in before my appointment time and they quickly went to work even on a Saturday morning. I was in and out in about 30 minute Excellent service. Got me in before my appointment time and they quickly went to work even on a Saturday morning. I was in and out in about 30 minutes for an oil change. The staff was friendly and even asked permission before adjusting my seat! More

Kinda sucky. Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after t Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after the service he said I don’t know. Got hung up on. Hasn’t even been working very well. When I found out it was going to take longer than expected I needed a loaner vehicle. Was told by my service rep they didn’t have any. called back for the service manager was able to get one. Asked the loaner representative how many they had. They had three at the time. While in the loaner vehicle my service rep called back and said they still didn’t have any. not really sure what was going on but it was a huge head ache. Would have definitely gone somewhere else if I could do it over again.... More