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Laird Noller Ford Topeka - Service Center
Topeka, KS
429 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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429 Reviews of Laird Noller Ford Topeka - Service Center
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April 08, 2019
Never a bad experience I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. I have ben here several times and its always a pleasant experience. More
by jesummers114
Verified CustomerEmployees Worked With
Joe Noller, Greg Hanna
April 08, 2019
Front end repair Worked with Wayne in the service department to find a noise in the front end of my f150. They did a great job in finding the problem. Great group of Worked with Wayne in the service department to find a noise in the front end of my f150. They did a great job in finding the problem. Great group of people that are dedicated to serving the customer. More
by BJP
April 08, 2019
Great people, great service. I knew I had a complimentary oil change due, and Mr.Stallbaumer could not confirm that because the server was down. Without hesitation, he took my wor I knew I had a complimentary oil change due, and Mr.Stallbaumer could not confirm that because the server was down. Without hesitation, he took my word for it and started my service. More
by Illini fan
Employees Worked With
April 06, 2019
Worked hard for the money There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. More
by crawfora
Employees Worked With
Greg Hanna
April 06, 2019
Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out for ourselves and they drove it from back lot. Plus, we thought it took too long More
by Sam
Employees Worked With
April 06, 2019
Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me the entire way to make sure I knew where things were. More
by Finallyfour
Employees Worked With
April 05, 2019
Fast in and fast out with great service! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! More
by eanorth
Employees Worked With
April 03, 2019
Excellent service Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle More
by brownmic325
Employees Worked With
Brian Norton
April 02, 2019
New wiper with streaks and inside hood denting Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was fini Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was finished and noticed my hood was open. I pulled back into the service area into the opposite end and a guy came out and I said my hood needs shut. He tried to force it shut about 10 times and then realized a tool had been left under my hood. He removed it and tossed it to someone else working there who was laughing. I didn’t really find it funny since the inside of my hood is now dented from him trying to force it shut so many times. The front wiper blades work great but the back one has a problem and leaves a wide streak in the middle. I ran my fingers under the rubber and it has a problem in the rubber blade causing this. Not super thrilled about the experience. More
by ASCHULZ1
Employees Worked With
I don’t know the names of anyone but could pick out the guy who damaged my hood
April 01, 2019
Factory recall I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did a good job getting it fixed And back to me. More
by Buzz
Employees Worked With
Greg Hanna
