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Laird Noller Ford Topeka
Topeka, KS
806 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 806 reviews
June 18, 2013
Gene worked with us to locate the truck we were looking for. He helped set up the truck and showed us features of the Sync system after the sale. He had plenty of patience putting up with my crabbiness fro for. He helped set up the truck and showed us features of the Sync system after the sale. He had plenty of patience putting up with my crabbiness from lack of sleep. David has found the parts for my new truck to help me get the look I want. Price is perfect and delivery is fast. I am glad I decided to switch to Ford. More
by ajbalzer
Employees Worked With
June 16, 2013
My sales professional went over and above for me and it felt like I was special. Sometimes customer service is so bad you feel like just another number. I will recommend this salesman and this dealership t felt like I was special. Sometimes customer service is so bad you feel like just another number. I will recommend this salesman and this dealership to everyone I know. More
by Jeffm1977
Employees Worked With
Tim Mallams
June 15, 2013
never owned a ford before and stopped by to look at trucks with Gene and he showed myself a few trucks and test drove them, very happy with the way they drove so we went through the finace on the truck trucks with Gene and he showed myself a few trucks and test drove them, very happy with the way they drove so we went through the finace on the trucks and Gene worked on getting myself within the payments i wanted, i'm very happy with all the kindness within the whole dealership More
by 2013f150
Employees Worked With
October 14, 2011
Went to purchase a 2011 Ford Explorer and had a good experience until we got to the price negotiations. Of course they offered a low ball price on my trade-in, which I expected. However, they would no experience until we got to the price negotiations. Of course they offered a low ball price on my trade-in, which I expected. However, they would not negotiate or move from their offer in order to come close to offering a fair and reasonable price for my trade-in. Then they would not move on the price of their vehicle in order to come to a reasonable deal. I ended up going to a competitor who had the same vehicle and was willing to accept the deal which I thought was fair. Later, when the Ford Explorer we bought needed work done according to the bumper to bumper warranty (dash finish coming off), Laird Noller was unwilling to honor the company warranty. Once again we will go out of town to do business. More
by curtis1821
Employees Worked With
do not remember
June 27, 2007
TJ and the staff at laird Noller in Topeka were low on pressure and high on customer service. I work very long hours and TJ worked around my schedule. TJ even came in on his day off! What a great experien pressure and high on customer service. I work very long hours and TJ worked around my schedule. TJ even came in on his day off! What a great experience. If you are in the market for a car, then I highly recommend TJ at Laird Noller. More
by notiones
Employees Worked With
TJ
April 04, 2006
Talk about professionalism! I have bought many cars and trucks over the years, I had my heart set on a certain truck, and this total gentleman helped me out, educated me on the product, let me make my choi trucks over the years, I had my heart set on a certain truck, and this total gentleman helped me out, educated me on the product, let me make my choices,and treated me with total respect. I have never had a more enjoyable experience in the purchase of ANYTHING! Some other dealers do not treat women with the dignity Bruce did, with the confidence and honesty that every salesman should posess. I sure wish more car salesman had Bruce's attitude and initiative. More
by 1sassygal
Employees Worked With
Bruce Moore
