Laird Noller Ford Topeka

Mr. Glass was very professional and courteous. Even with current vehicle maintenance problems, a breakdown, Mr. Glass was patient and very easy to work with. Even the call back and conversation with Mr. Wi current vehicle maintenance problems, a breakdown, Mr. Glass was patient and very easy to work with. Even the call back and conversation with Mr. Wilhelm for used car trade-in was friendly and understanding. So, after a two week period of communicating back and forth with Mr. Glass he patiently answered all my questions and request and we were able to come to terms for a deal. I would send anyone of my own family members to Laird Noller Ford and have them by name ask for Gene Glass due to his professionalism and understanding nature! More

Every person I came in contact with was more than helpful. I appreciated Gene's friendliness and attention to detail. He explained the car to me without making me feel stupid. I will not hesitate to helpful. I appreciated Gene's friendliness and attention to detail. He explained the car to me without making me feel stupid. I will not hesitate to recommend Laird Noller and Gene to anyone who is looking for a car. More

I was in need of a reliable vehicle, my 1999 Infiniti had seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been out of the credit business for quite some time and worried that I may not qualify. Gene assured me that he would work to find the vehicle that met my needs, price range, and financing parameters. He guided me through the online finance app so he would have some numbers to go by. Gene stayed well within my desired goals, gave me options on cars, helped through the paperwork and Morgan Franklin began soliciting loans that met my needs far exceeding my expectations in both payment and APR. 24 hours from my inquiry I drove off in a late model used vehicle far above what I thought I could qualify for and at a substantially lower payment. Morgan Franklin diligently reviewed all the legal paperwork required, there was no manual filling out of every form. I am well pleased with the value of the product and the expertise of the good folks at Laird Noller Ford. Thanks again guys, job well done. More

Very pleased from start to finish. Josh communicated by email and phone as we went through the selection and pricing process. He suggested moving to ordering the car when we couldn't find an existing one email and phone as we went through the selection and pricing process. He suggested moving to ordering the car when we couldn't find an existing one in 500 mile radius that had what I wanted. He was very helpful putting the options together for the order and stayed in communication during the production period. The part that impressed me the most was that both Josh and Pat worked with my wife to get the vehicle here by Christmas and got the racing stripes on so she could surprise me for Christmas. I would rate my experience working with Laird Noller as near the top of any vehicle purchasing experiences over my life time. The were much easier to work with than the people at Dick Edwards Ford in Manhattan. More

On 12/15/13, I found a 2013 Ford Flex Limited with the exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less feature exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less features. I emailed about the vehicle, and Jimmy Brough contacted me a short time later. I live in Golden, Colorado, and the car was at Laird Noller Ford in Topeka,. Kansas (555 miles away!). I was able to negotiate an even better price on the phone with Jimmy, and was approved for financing online. I left at midnight that night, and drove my old trade-in to Topeka, Kansas. Jimmy came in on his day off to meet me in the morning. Jimmy was able to get me a fantastic deal on my trade-in, and also a great price on the Ford Flex. After negotiating the trade, etc, I worked with Morgan Franklin to get the best rate for financing. Morgan was able to get me better rates than I can here in Denver at my credit union. Both Jimmy and Morgan understood my time-crunch and need to get back on the road to Denver, and worked extremely hard to get me on the road quickly. I can honestly say, that this has been the absolute best experience I have EVER had purchasing a car, and can honestly say that both Jimmy and Morgan went above and beyond to make the process from the beginning to end completely enjoyable. These guys were honest and respectful, and I wouldn't even think twice about driving over 1100 miles round trip again to purchase a car from these guys. I will refer anyone I know who is looking for a car. More

My husband went into the dealership for an oil change on his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be ser his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be serviced, and one thing led to another and now we are proud owners of a 2013 Ford Focus ST! Joe was not pushy, he was just helping my husband kill a little time. Joe is by far the best car salesman we have encountered so far. We would HIGHLY recommend your next purchase be with him. We've never bought a new new car before, and he made the experience awesome. More

Sale representative Joe Knernschield was very professional, polite and understanding to our needs in a vehicle. He treated me (Robert) and my wife (Carmen) just like we were his family and wante professional, polite and understanding to our needs in a vehicle. He treated me (Robert) and my wife (Carmen) just like we were his family and wanted us to receive the best deal possible. Now this was on our first visit back in September when we purchased our MKX for the wife. After we drove away all we could think about was how we were treated by him and those that worked with him. The customer service was so great we had to come back for another vehicle. My wife Carmen called him Saturday morning shared with Joe what we were looking for and when we arrived there it was waiting for us. I would recommend to anyone to come and meet Mr. Joe K he'll take care of you and find just what your looking for. More

Jim was great to work with, he didn't pressure us and followed thru with what he promised. Jim also took the time to explain the all the functions of our vehicle. Great guy. Ron and Karen followed thru with what he promised. Jim also took the time to explain the all the functions of our vehicle. Great guy. Ron and Karen More

In January of 2013 I purchased a used 2010 Ford F150 from this dealership. The salesperson I dealt with was Ryan Moranz. I could not have asked for a more pleasant transaction. Ryan was thoughtful to my n this dealership. The salesperson I dealt with was Ryan Moranz. I could not have asked for a more pleasant transaction. Ryan was thoughtful to my needs for a vehicle, spending time to find a vehicle I was looking for and would be pleased with. As a matter of fact, I was pleased with the vehicle and with Ryan's help and recently returned to check out the 2013 models of the same vehicle. I am not one to purchase without looking around as much as possible and checking out the vehicle, the reviews, and the experience of others with that vehicle. I have spent many hours over the last four weeks researching the 2013 Ford F 150, checking other dealerships in the area, trying to make a decision. Ryan was patient, very helpful, and worked diligently helping me in this process. After finding the vehicle at this dealership that I felt comfortable with, Ryan was helpful in the purchase, understanding my desire not to deal with a "pushy" salesperson. Ryan was also very knowledgeable about the vehicle which I always find helpful. Ryan also was willing to meet with me and answer questions I had, even when he was not at the dealership. I purchased the 2013 F 150 yesterday, getting the vehicle I was looking for at the price I was willing to pay. If a person is looking for a new or used vehicle, I highly recommend looking Ryan up at Noller Ford in Topeka. My wife is getting close to needing to purchase another vehicle and we have let Ryan know what we are looking for and the time frame we might be looking to buy, and he is on the look out for this vehicle. Thanks Ryan for a another enjoyable vehicle purchase. More

Ryan Moranz was very friendly and listened to what I wanted and he was very helpful. Ryan gave great customer service throughout the entire process of purchasing the truck. wanted and he was very helpful. Ryan gave great customer service throughout the entire process of purchasing the truck. More