Laird Noller Ford Topeka

Excellent I have bought two vehicles now both from miss Ross I couldn’t be more happy with her attention to detail and genuine care that I was 100% happy with m I have bought two vehicles now both from miss Ross I couldn’t be more happy with her attention to detail and genuine care that I was 100% happy with my vehicle. I highly recommend her and the dealership to family and friends. It has a small town mom and pop feel. Very good people and service. I’ll be back again. More

Great Always go above and beyond to meet your expectations. I have dealt with many other dealerships but none better than Laird Noller Ford. Thank you. Always go above and beyond to meet your expectations. I have dealt with many other dealerships but none better than Laird Noller Ford. Thank you. More

2019 part They got the part and got me in within 3 days. Made sure I didn't need anything while I waited.The communication was excellent and had free coffee and They got the part and got me in within 3 days. Made sure I didn't need anything while I waited.The communication was excellent and had free coffee and water. More

Helpful Good work. Only concern is communication. Was told they would keep me informed but I had to call and ask how things were proceeding. I got a call t Good work. Only concern is communication. Was told they would keep me informed but I had to call and ask how things were proceeding. I got a call the afternoon that they were done and test driving it. Everyone is friendly, but busy. Just don’t say you are going to call if you are not. Otherwise thanks for the good work! More

Amazing!! I was In Topeka for training and had auto problems. The service department got it fixed the same day even with being short staffed. I really appreciat I was In Topeka for training and had auto problems. The service department got it fixed the same day even with being short staffed. I really appreciate the quickness and the help!! I would recommend them to everyone! More

Slow, incomplete and open ended. I arrived, addressed my concerns and questions. Parts department didn’t have definitive answers for me. I was told “we’ll get it taken care of real qu I arrived, addressed my concerns and questions. Parts department didn’t have definitive answers for me. I was told “we’ll get it taken care of real quick.” 1-1/2 hours later I was told my vehicle was ready. Upon retrieval of my vehicle, my tuner was left unplugged, my keypad code wasn’t presented to me and my seat was dirty. It was an overall bad experience. I suppose I’ll search for another Ford dealership within 100 miles even, that will and can provide better service than Laird Noller Ford of Topeka. Service staff was short and rude, parts department seemed uneducated and uninterested. All in all, terrible service. More

Quick & easy oil change I drove in, was waited on and explained what I needed done. I went to their waiting room and 45 minutes later was notified I was ready to go. Service I drove in, was waited on and explained what I needed done. I went to their waiting room and 45 minutes later was notified I was ready to go. Service could not have been better. More

Oil change I wish it didn’t take four hours for an oil change. An appt should be an appt, not an estimate based on other work being done. I wish it didn’t take four hours for an oil change. An appt should be an appt, not an estimate based on other work being done. More

Service and battery I received great service today. I also needed a new battery. I experienced quick service and a knowledgeable staff . WI will definitely return for I received great service today. I also needed a new battery. I experienced quick service and a knowledgeable staff . WI will definitely return for future service. More

The Best Truck Buying Experience Ever!!! It finally happened, my 20 year old truck died and I needed to buy something new. I bought my truck from Laird Noller Ford back in 1999 and it had be It finally happened, my 20 year old truck died and I needed to buy something new. I bought my truck from Laird Noller Ford back in 1999 and it had been one of the best I ever owned. So I dropped by to dream and drool! I was greeted by Stephanie Ross and my new truck buying experience was off to a good start. She was extremely professional and very courteous. I probably spent a couple hours just talking about what I was looking for and she showed me several trucks for me to look over. I was introduced to several other members of the Noller staff (their names do not appear in the list and I cant remember all their names, but I’m sure Stephanie could provide their names), ALL of them were also very willing to work through financial concerns. We talked and talked over all the details. When the dust settled I walked out with a 2018 F150 XLT. I left with a smile on my face and more importantly, felt I was dealt with fairly! I was so impressed with the way I was treated by EVERYONE that when I had to return the next day to finished a piece of paperwork, I asked if the GM was available. I was taken to the GM and just had to personally express my extreme pleasure in working with the staff at Laird Noller. They are a great team and I for one am very impressed with everyone. They made a very stressful experience into fun and felt very much a valued customer. Thank you Laird Noller for putting together a great team. If and when I have a need to purchase a new vehicle, you can bet I will visit Laird Noller first!!! Charlie Bartocci More