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Laird Noller Ford Topeka

Topeka, KS

4.5
814 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 814 reviews

October 31, 2024

Good and cheap cars. I bought one with Sloane, she’s got you covered on what you want More

by karkeyray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sloane Reina
Oct 31, 2024 -

Laird Noller Ford Topeka responded

We are so glad you are happy with your recent vehicle purchase and feel like you got a great deal! We always strive to ensure customers are 100% happy and leave feeling like they got the best deal! Thank You!

October 30, 2024

Sloane was very patient and caring towards our time and helped us out immensely!! Highly recommend!!! More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sloane
Oct 31, 2024 -

Laird Noller Ford Topeka responded

Thanks for taking the time to recognize Sloane. We are so glad she was able to assist you in the Service Department.

October 26, 2024

They were amazing. Christian Clark was the best. He answered all my questions and even came in on his day off to help me. I ordered the truck so I already knew what I w More

by shannonwunder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordaryl Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank VanBebber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
Oct 28, 2024 -

Laird Noller Ford Topeka responded

Thanks so much for taking the time to leave such an excellent review! We appreciate you very much! Have a great day!

October 23, 2024

Nathan was the service attendant and was unpleasant almost from hello. Usually takes hour to hour and 15 minutes to do the service on my vehicle. I arrived at 9:30 and at 11:20 I went to check on it an More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Oct 24, 2024 -

Laird Noller Ford Topeka responded

Jan we are extremely sorry to hear about your recent service visit. Customer satisfaction is at the very top of our list so I assure you that I will forward this on to upper management. If I can provide further assistance please reach out to me at amancuso@lairdnoller.com My name is Angela. Thank You.

October 16, 2024

Worst experience ever charged me two hundred fifty three dollars for something I already knew service was horrible More

by ra321309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone didn't even know how to greet
Oct 16, 2024 -

Laird Noller Ford Topeka responded

We are sorry to hear you had this experience. If we can assist further please reach out to me directly at amancuso@lairdnoller.com My name is Angela.

October 12, 2024

Went in knowing the issue I had and ended up paying $207 for a diagnosis telling me I needed a wheel bearing for $1100 turned out to be a vacuum line. More

by Logan.noe96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Trevitt
Oct 16, 2024 -

Laird Noller Ford Topeka responded

We are sorry to hear about your negative experience if we can be of further assistance please let us know. You can reach out to me directly at amancuso@lairdnoller.com. My name is Angela

October 02, 2024

I needed a driver side seat motor replaced. I told them exactly what was wrong and I just needed the part ordered and installed. They said they needed to charge me $170 diagnostic fee before te More

by SK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Laird Noller Ford Topeka responded

We are sorry to hear about your experience. We assure you that we strive to have competitive prices and price transparency. Please reach out to me directly at amancuso@lairdnoller.com if you would like to try and resolve this issue. My name is Angela.

Oct 07, 2024 -

Laird Noller Ford Topeka responded

My service manager would really like to speak with you to address your issue. Because you did not leave your name, we have no way of reaching out however if you can please email me more about your experience I will get it in front of my leadership team and do our best to resolve your issues. Thank You. Angela- amancuso@lairdnoller.com

October 01, 2024

Took my car for the fan staying on- they pulled the codes delete the codes charged me 218$ and told me my car was good next day samething happen! So instead of fixing the codes they just deleted them! More

by jamiemt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Oct 02, 2024 -

Laird Noller Ford Topeka responded

We strive for honesty and dependability. Please contact me directly to further discuss your issue at amancuso@lairdnoller.com My name is Angela.

September 26, 2024

They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment. More

by mike_burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Laird Noller Ford Topeka responded

Thanks for taking the time to leave such a kind review. We are glad we were able to get you in and out so quickly.

September 25, 2024

Caleb was very friendly and knowledgeable, and he was very good about keeping me informed and updated/ More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 02, 2024 -

Laird Noller Ford Topeka responded

Thanks so much for the kind words and we look forward to working with you in the future.