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Laird Noller Ford Topeka

Topeka, KS

4.5
817 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 817 reviews

April 05, 2019

Best Car Dealer in Northeast Kansas From Gene Glass in Sales, to Steve May in Service, you are never left hanging. They keep you informed, streamline all processes, avoid the unnecessary More

by MSGJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your consistent positive experience with us at Laird Noller Ford. We look forward to helping you for many years to come!

April 03, 2019

Excellent service Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle More

by brownmic325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for the shuttle wait - Our service advisors are always here to help. Please let us know how we can earn a 5-star next time. Thank you!

April 01, 2019

Factory recall I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 02, 2019 -

Laird Noller Ford Topeka responded

We understand how frustrating it can be to wait on parts to get a recall fixed. Thank you for your understanding and patience!

April 01, 2019

New wiper with streaks and inside hood denting Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was fini More

by ASCHULZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the names of anyone but could pick out the guy who damaged my hood
March 30, 2019

High priced fix but necessary Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessar More

by TECH SARGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We are glad we could help, thank you for the review.

March 30, 2019

Fair Prices, Great Service Laird Noller always has a fair price, the team goes out of their way to get you the best deal. Excellent sales and service team! More

by Scott102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ross
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We are so glad we could help, and will pass the kind words on to Stephanie! We look forward to seeing you again soon.

March 28, 2019

Oil change & service Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We always appreciate reviews like these - THANK YOU!

March 28, 2019

Pre-paid oil change Convenient, delivered as promised Timely Clean organized Quick drop-off and pick-up Service manager seemed to know what was going on Paperwork af More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review - feel free to let us know how we can earn a 5-star review next time!

March 27, 2019

Always a great experience I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems b More

by HNNHMOELLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Mar 28, 2019 -

Laird Noller Ford Topeka responded

Thank you so much for sharing your great experience and having confidence in Laird Noller!

March 27, 2019

Rough start It was a bumpy start at first but they were able to get me taken care of and get what I needed. I really appreciate it! More

by Ham99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Stallbaumer, Greg Hanna
Mar 28, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing. We aren't perfect, but we will always try to make it right! Thanks for having confidence in Laird Noller.

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