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Laird Noller Ford Topeka

Topeka, KS

4.5
817 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 817 reviews

April 22, 2019

They have my TRUST Never trusted dealerships shops before, but this ones workers are honest, answer all my questions(no matter how stupid), and always do a class A job. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Watson, Greg Hanna, Rick Vandonge
Apr 23, 2019 -

Laird Noller Ford Topeka responded

Thank you for the 5-star review. We take great pride in our honest and trustworthy employees.

April 22, 2019

2013 EXPLORER SAGA Greg Hanna did a get job getting my car checked in for service. He gave me an estimate on the bill that was within about $2.00 of the actual bill. Gre More

by Explorer owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 23, 2019 -

Laird Noller Ford Topeka responded

Our team takes pride in the work they do - thank you for having confidence in us!

April 21, 2019

Check brakes Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think More

by Dmarkhan231
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez-Mora
Apr 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for the honest review, we always appreciate it. Do not hesitate to reach out to our Service Manager if you have concerns. Your safety is our top priority.

April 19, 2019

oil change This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm v More

by elizemma@1876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Apr 19, 2019 -

Laird Noller Ford Topeka responded

Thank you for the kind review and compliments, we always appreciate it.

April 19, 2019

Great service and honest employees Trading my car in was quick and painless. I had the car brought from Lawrence to Topeka because I will keep my business at this dealership. More

by Janet1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffith Swank, Jason Woolington
Apr 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review and having trust in Laird Noller!

April 18, 2019

Great Customer Service I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in o More

by Kdcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Apr 18, 2019 -

Laird Noller Ford Topeka responded

We always appreciate kind reviews like these. We know that waiting on parts can be frustrating, thank you for your patience and understanding.

April 18, 2019

Not the visit I hoped for Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person w More

by Markg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Almond
April 17, 2019

warranty work I brought my F-150 in for some warranty work. They told me the length of time it would take and offered to take me back home. I received a call back More

by azillinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donot remember the name of the person that helped me
Apr 18, 2019 -

Laird Noller Ford Topeka responded

We are glad we could accommodate you with your service needs. Thank you for sharing.

April 17, 2019

Job done right They were very through on my truck. The adjuster had not seen all of the damage, but when they did the tear down they noticed some unseen damage. Th More

by Dmannell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Allen
Apr 18, 2019 -

Laird Noller Ford Topeka responded

Thank you for trusting our body shop to take care of your vehicle!

April 15, 2019

Hassle free service Dropped off my F150 for a transmission recall issue on a Sunday evening and left a note and keys in drop box. Monday at 930 received a call that it More

by Rinexml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Stallbaumer
Apr 17, 2019 -

Laird Noller Ford Topeka responded

What a great review! Thank you for trusting us and having confidence in Laird Noller.

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