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Laird Noller Ford Topeka

Topeka, KS

4.5
817 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 817 reviews

April 29, 2019

Usually really good but had an issue this time Took my car in for oil change/tire rotation/general maintenance two days before a road trip to Chicago. Half way there, something was dragging under t More

by brandieataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 29, 2019 -

Laird Noller Ford Topeka responded

We are sorry to hear about this experience, thank you for the feedback. We are always looking to improve and have addressed with our team. Do not hesitate to call our Service Manager to discuss any other concerns - 785-235-9211.

April 29, 2019

Below Good weren’t too friendly and not really to helpful. car had problems more than oil change and did not really care. Fixed my tire and didn’t even put air b More

by pmedina123203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Alvarez-Mora
Apr 29, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize about your experience and are here to help. Your safety is our main concern. Please call our Service Manager to address: 785-235-9211.

April 26, 2019

Great service experience Quality service experience. Everyone was friendly and outgoing, with the exception of the cashier . She was not too friendly. Service was performed as More

by sjppapps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 29, 2019 -

Laird Noller Ford Topeka responded

We truly appreciate the feedback, and thank you for your business!

April 26, 2019

Question answered Brought the truck in for PCM connection issue was told PCM is bad and needs replaced. I was given a price quote I picked up vehicle and need to decide More

by Ericksd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember employees name
Apr 29, 2019 -

Laird Noller Ford Topeka responded

We appreciate the honest review. Do not hesitate to let us know how we can earn 5-stars on your next visit.

April 26, 2019

Easy and comfortable. Everyone was pleasant and straightforward from the beginning. The vehicle I was after was at another of their dealerships, and they brought it in for More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffith Swank, Stephanie Ross
Apr 29, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience - we look forward to seeing you for service.

April 25, 2019

2009 Mercury Mariner A couple of years ago, I had an estimate for to have a part of my brake system replaced. Goodyear quoted me around $2600. I then called Laird Noller More

by fatladiestravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Apr 29, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your positive experience with us! We also have oil change punch cards where you can Buy 4 Get 1 Free.

April 25, 2019

Total Service The Service Department is top notch. Also the Parts department. These men know their jobs are are essential to this business. I am a Ford man and a More

by Edgarpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Sweany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Jeff Lange, Bryan George, Greg Hanna
Apr 29, 2019 -

Laird Noller Ford Topeka responded

Thank you for having trust and confidence in Laird Noller!

April 23, 2019

Outstanding dealership due to caring staff!! Needed car from totaling my focus. Stephanie was caring and understanding from the start. Whole team was awesome and no pressure! Couldn’t be happie More

by Kz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in finance, Rick Wright, Stephanie Ross
Apr 24, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience with us - we truly appreciate it!

April 22, 2019

Excellent customer service! All about pleasing the customer Recently purchased a used F1 50 from the team at Laird Noller, Glendon and his team did an excellent job making sure I was completely satisfied from More

by ghutchKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Loy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glendon Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Laird Noller Ford Topeka responded

This is why we do what we do - thank you for the raving review!

April 22, 2019

Emission system light on and suspension problems Ford paid for a rental car while my car was being repaired. It eases stress and anxiety for both the repairs as well as being able to carry on with no More

by OINKRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
Apr 23, 2019 -

Laird Noller Ford Topeka responded

We are always happy to accommodate when things like this come up. Thank you for trusting Laird Noller.

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