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Laird Noller Ford Topeka

Topeka, KS

4.5
817 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 817 reviews

May 23, 2019

Great service As usual good service. I use this dealership for my service because when they are done I feel confident the work was done correctly. My service tech More

by Stamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Felts, Dale Umscheid, Scott Watson
May 24, 2019 -

Laird Noller Ford Topeka responded

Your safety and customer service are always top priority. Thank you for your continued business!

May 23, 2019

Platinum I cant say anything bad at all. The guys and gals at this location always go above to help people and do a great job every time. More

by nabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hanna, Rick Vandonge
May 24, 2019 -

Laird Noller Ford Topeka responded

We love seeing reviews like these - Thank you for sharing on Dealer Rater!

May 22, 2019

Oil change I had an appointment for The Works oil change. I was at the service center for nearly two hours. That seems to be an excessive amount of time. More

by Schrock.John0091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
May 22, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for this inconvenience. 2 hours is definitely not a typical oil change time frame. Please call our Service Manager Wayne, 785-235-9211 to discuss further.

May 22, 2019

Quick and efficient! I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to More

by Barn,vic098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for trusting Laird Noller to get you back on the road safe & sound!

May 21, 2019

Service work was okay,but tech was filthy. When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his More

by Angler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Vandonge
May 22, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for this, and my Service Manager would like to speak with you to resolve. Please call Wayne Stallbaumer at your earliest convenience - 785-235-9211

May 21, 2019

Great service! Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he More

by Ed Grey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Laird Noller Ford Topeka responded

We are glad we could get you taken care of in a timely manner - thank you for sharing!

May 21, 2019

20,000 mile service Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your grea More

by alan.kreifels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan George
May 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for your continued business at Laird Noller - we truly appreciate it!

May 21, 2019

Customer Service Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am re More

by TFaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer, Scott Watson, Greg Hanna, Rick Vandonge, Raymond Wockenfuss
May 22, 2019 -

Laird Noller Ford Topeka responded

We appreciate your business, thank you for the 5-star review. We will look forward to seeing you when you are back in Topeka!

May 20, 2019

1st Time Service move from Texas Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on More

by Donniebrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
May 20, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review and feedback - we appreciate it!

May 18, 2019

New vehicle process The purchase process for the most recent addition to the company vehicle roster was fairly smooth and executed efficiently and to our satisfaction. W More

by JHawkFaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Moranz, Stephanie Ross
May 18, 2019 -

Laird Noller Ford Topeka responded

We are so happy we were able to get you into an Edge for your family's needs. Do not hesitate to let us know if there is anything else we can do for you.

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