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Laird Noller Ford Topeka

Topeka, KS

Overview
Employees
Reviews
Vehicles
4.5
817 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 817 reviews

November 09, 2023

Laird Noller provides a comfortable, warm, and friendly environment to buy where you are not bullied into purchasing a vehicle. Brian Norton has been my guy there for years now and instead of upselling me More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Noller, Jesus Alvarez-Mora, Terry Allen
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for taking the time to share your positive experience with Laird Noller Ford Topeka and specifically with Brian Norton. We're delighted to hear that our dealership's environment and approach resonated with you. Providing a comfortable and friendly atmosphere is a priority for us, and we're glad Brian has consistently delivered excellent service, taking the time to understand your needs and find the best fit for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future. Safe travels, and thank you for your loyalty!

November 09, 2023

Always ready to help! Great customer service. Will find the answers to your questions! Easy to understand! More

by San.bright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We're delighted to hear about your positive experience with our team at Laird Noller Ford Topeka! Providing excellent customer service and ensuring your questions are answered is our top priority. We appreciate your kind words and the opportunity to assist you. If there's anything else you need or any questions that may arise in the future, feel free to reach out. Thank you for choosing Laird Noller Ford Topeka!

November 09, 2023

Brian is the go to man to buy a car from this dealership. Doesn't get any easier or more helpful than him. More

by colton_toy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for sharing your fantastic experience with Brian at Laird Noller Ford Topeka! We're thrilled to hear that Brian provided you with a seamless and helpful car-buying experience. Customer satisfaction is our top priority, and it's wonderful to know that Brian made the process easy for you. We truly appreciate your positive feedback and your trust in choosing Laird Noller Ford Topeka. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels in your new car, and we look forward to serving you again in the future!

November 09, 2023

Brian is awesome. Great for both personal and business. I wouldn't give my business to anyone else. More

by JC
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Allen
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for the fantastic feedback! We're thrilled to hear that Brian has been awesome in assisting you, both on a personal and business level. Your loyalty means a lot to us, and we appreciate the trust you've placed in Brian and Laird Noller Ford Topeka. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

November 09, 2023

This is a solid dealership and always great on customer service. Have been going here for years More

by Nick.Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lange, Wayne Stallbaumer, Ryan Moranz
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We appreciate your long-standing patronage and the positive feedback about our dealership. It's wonderful to know that you've consistently experienced great customer service at Laird Noller Ford Topeka throughout the years. We value your trust and are honored to have you as a valued customer. If there's ever anything specific you'd like to share or discuss, feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

November 04, 2023

Frank VanBebber was fantastic! No pressure. Easy to chat with and followed up with me several times. Bonus, full tank upon arrival! More

by kathyryan24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank VanBebber
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We're delighted to hear about your fantastic experience with Frank VanBebber at Laird Noller Ford Topeka! Providing a no-pressure environment and excellent customer service is what we strive for, and we're thrilled that Frank's approach and follow-up made your car-buying experience enjoyable. It's great to know that the full tank upon arrival was a nice bonus. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

November 01, 2023

If you're looking for a new or used car, see Brian Norton at Laird Noller Ford in Topeka. He's a great salesman and goes above and beyond for you! More

by Haynay76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for your wonderful recommendation! We appreciate your kind words about Brian Norton at Laird Noller Ford in Topeka. We're delighted to hear that Brian provided you with exceptional service, going above and beyond to meet your needs. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing Laird Noller Ford Topeka!

June 05, 2023

They said I needed a whole new transmission. After taking it to not one but two mechanics and a transmission specialist, turns out they lied. I had a mis-fire. They also said I needed a whole ne More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juaquin
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May 16, 2023

Juaquin was a treasure. They were fast, efficient and reasonably priced. I didn't feel pressured to use them either which was a nice change. Will be using them from now on. More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juaquin
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February 28, 2023

The management was horrible. Made the buying experience horrible. I scheduled a test drive and they didn't have the car available because the manager didn't communicate with me. More

by Network
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan
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