Laird Noller Ford Topeka

My new KIA! Mr. Brough was excellent to work with. I put in a request for info online and he responded promptly. Jimmy was very helpful in the entire process of Mr. Brough was excellent to work with. I put in a request for info online and he responded promptly. Jimmy was very helpful in the entire process of purchasing my vehicle. It had been a newly traded in vehcile, and he made sure it was detailed and ready for me when I arrived at Laird Noller. Jimmy and the finance manager stayed after hours to make sure all my questions were answered and that I was able to drive the vehicle home that night. They were friendly and very awesome to work with. I felt like a priority to them from the first conversation through the end of the purchase. I would definitely recommend giving Jimmy Brough a call when you are in the market for a vehicle! More

I leased a new Hyundai Elantra! I reviewed my salesman. Mr. Banks worked with me until we found the right deal for my budget. He was patient, knowledgeable, accommodating and empathetic. I have a peculiar Mr. Banks worked with me until we found the right deal for my budget. He was patient, knowledgeable, accommodating and empathetic. I have a peculiar work schedule, yet he never let it interfere with his punctuality. I found him honest and reliable.from the get-go! He'a a keeper. Your staff is lucky to have him as a team member! More

50th AnniversaryMustang purchase After looking all over the country for a 50th Anniversary Mustang, I found it at Laird Noller. GREAT people that knew their business. They treated me After looking all over the country for a 50th Anniversary Mustang, I found it at Laird Noller. GREAT people that knew their business. They treated me and my wife very fair and gave us a correct price on our new 50th anniversary Mustang. Most dealerships were creating a thing called "Adjusted Market Value" in order to price gouge their customers. Laird Noller did not! They sold the vehicle at the FORD RECOMMENDED price. I will never forget these people and they are now the first place I recommend to anyone looking for a vehicle. Even though they are 240 miles from Tulsa, they were worth the drive! They even said they could have done a courtesy delivery to Tulsa but I wanted to drive it so I drove the 240 miles, picked it up, and drove it back. These guys are a true gem of a dealership and I will always recommend them. Good Job guys. I talked to a few dozen other places and Laird Noller was one of two that were willing to sell at MSRP. The other dealership would only sell one locally and I didn't live in their area. More

Great selection and assistance We enjoyed looking at all available models in our price range. The staff worked hard to make sure we could get the car we wanted at the price we could We enjoyed looking at all available models in our price range. The staff worked hard to make sure we could get the car we wanted at the price we could afford. The dealership and the cars were clean and well maintained. Overall, an easy, pleasant experience. We will recommend to friends and family looking to buy a car. More

Wrecked car in Wichita, Bought in Topeka I live 30 miles south of Hays. I wrecked my car on a Monday night in Wichita Kansas while I was attending classes for the Post Office. I called Tope I live 30 miles south of Hays. I wrecked my car on a Monday night in Wichita Kansas while I was attending classes for the Post Office. I called Topeka because I use to live in Topeka and have bought all of our cars in the last 10 years from Laird Noller. I knew that was the only place that I trusted to buy a new car unseen. I communicated With Gene Glass and he gave me the perfect buying experience in a very difficult week. When I got out of classes on Friday, I drove to Topeka to sign the paperwork and pick up my new car. The car was perfect. The process was very simple. Gary Willialms who assisted me with the paperwork was very informative and completed the perfect buying experience. Thank you!!!! I will always drive back to Topeka because you are the best!!!!! More

2015 Explorer Dalton Rooney was the best New Car / Internet Sales representative I've worked with in a long time. I haven't bought a new car from Laird Noller For Dalton Rooney was the best New Car / Internet Sales representative I've worked with in a long time. I haven't bought a new car from Laird Noller Ford in Topeka in 49 years. Buying this time was a credit to Dalton. He knows how to work for the customer! DW More

Superior sales!! I purchased a 2012 Fiesta a couple of years ago from this dealership. My salesman at that time was Rick Jackson II. He was simply outstanding! He w I purchased a 2012 Fiesta a couple of years ago from this dealership. My salesman at that time was Rick Jackson II. He was simply outstanding! He was knowledgeable, friendly and sincerely welcoming. He even took the time to help me set up my cell phone book and sync the phone. In November 2014, a deer killed my Feista. Based on my previous experience, I went back to Laird Noller and asked to speak with Mr. Jackson. He wasn't there but another salesman called him and even though he had the afternoon off, Mr. Jackson returned to help me select a replacement for my Fiesta. He took the time to help with syncing my phone, demonstrating the features and taking me to test drive the car. When I'd walked into the dealership, another salesman had approached me. We were looking at the 50th Anniversary Mustang. As I turned to ask for Mr. Jackson another man walked up and interrupted to ask the salesman about the Mustang. Without saying another word to me the salesman walked off, leaving me just standing there! Normally I'd have walked out at that point but because Mr. Jackson had been so exemplary with my previous purchase, I decided to stay and ask for him. I'm really glad I did. More

Best Dealership I bought a 2008 Suzuki from them. The whole experience was amazing. They listened to what I wanted and made it happen. I won't buy a car from anyone e I bought a 2008 Suzuki from them. The whole experience was amazing. They listened to what I wanted and made it happen. I won't buy a car from anyone else. More

Awesome salesman here! I live in the Kansas City Metro and was ready to trade in my car for a newer one. Gene Glass was my contact from Laird Noller. He was kind, efficien I live in the Kansas City Metro and was ready to trade in my car for a newer one. Gene Glass was my contact from Laird Noller. He was kind, efficient, and to the point on everything I asked. He was the complete opposite of what I typically fear about getting a new car, the high pressure fast talkers that make you want to run for the door. Then there is the dreaded pressure of the "finance" guy, but Morgan Franklin was patient with my questions and a super kind man. So, if you fear the high-pressure attack of yesteryear, go to Laird Noller and ask for Gene and Morgan. This was by far the best car buying experience I've had! More

Great customer service, Rick Talley I recently purchased a 2014 Mazda 6 Grand Touring from Laird Noller Ford. The purchasing process was fine, Rick Talley was helpful throughout the proc I recently purchased a 2014 Mazda 6 Grand Touring from Laird Noller Ford. The purchasing process was fine, Rick Talley was helpful throughout the process. What happened after the sale was what impressed my wife and I. The day after I drove the car home, I noticed there was some very minor body damage to the front of the car. I contacted Rick, and in very short order he had arranged for the damage to be fixed through their body shop and gave us a car to use for the days it was out being repaired, all free of charge. Rick also made a point to come to my workplace to pick-up and drop off the car so it would not interrupt my work day. Rick Talley and Laird Noller definitely won us over by going above and beyond for customer service. My wife and I will be back when it is time to replace her car. Thanks for a great customer service experience! More