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Lahti's Jeep
Leominster, MA
405 Reviews
OUR HISTORY:
Edward and Tyyne Lahti, a couple of young Finnish immigrants, founded the Lahti family business in 1928. Ed had received about ten years of orientation to the automobile business as a laborer in new vehicle manufacturing plants in the Cleveland area. Having learned the trade of metalworking, the thought of using this skill independently became an exciting idea, which eventually led the young couple to Leominster to open their very own auto body repair shop. And so it began, Leominster's first body shop, then known as "Fix-It Auto Body." Their reputation grew as quality service satisfied local residents. Their motto was "If we can't fix it, give it away."
The early years were not easy years; first the Depression, and then World War II. The war became frightening in a very personal way when their oldest son, Edwin, was drafted into military service and shipped to the Far East. By this time, there were three other little ones at home: Benjamin, Daniel, and Rachel, requiring Edward and Tyyne's attention as well. The end of the war, however, brought a sense of joy and serenity, and even success. Their son was delivered safely home from the jaws of the enemy and was working in the family business with his dad.
As the years passed, the business grew. Used cars were added and by the fifties, the Lahti's had acquired a new car franchise selling Nash vehicles. By the time the sixties rolled around, the two younger sons, Benjamin and Daniel, had also decided to pursue their careers in the family business.
It wasn't long before a merger of Nash and Hudson companies became known as American Motors, manufacturing interesting new products like Ramblers and later more exciting cars like Javelins and AMXs. By 1970, American Motors owned Jeep and consequently, the Lahti Dealership was on a whole new course. Later, American Motors consolidated forces with Renault to produce passenger cars, but Chrysler Corporation bought it all in 1987.
Long before this time, the elder Lahti's had relinquished control of the business to their three sons, each one overseeing specific areas of the business. Unfortunately, life consists of valley experiences as well as mountaintop. Beginning in the fall of 1992, the family found themselves in the valley for a year and a half, suffering the loss of both parents and their younger brother, Dan. However, life did go on.
In February of 2002, Benjamin's Son-in-Law, Jason Fournier, joined the business. With his arrival, Lahti's has entered into it's third generation and into the age of e-commerce.
The evolution of a family business from 1928 to the twenty-first century, a period of mind-boggling technological advances, makes for quite an adventure story. However, there are some things that do not change - must not change! The Lahti family is proud of its Christian heritage, with a personal philosophy as well as a business philosophy: that a faith in the Sovereign God is foundational to the success in all aspects of life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 AM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 405 reviews
February 08, 2014
Thanks Fred so much for making this the BEST experience we have ever had in purchasing a vehicle! Your honesty, product knowledge, and commitment to customer service are second to none. It was so refreshin we have ever had in purchasing a vehicle! Your honesty, product knowledge, and commitment to customer service are second to none. It was so refreshing to find someone that actually spent the time to show us exactly what we were looking for, and explained the options between the vehicles we were looking at. This Jeep was delivered in immaculate condition and you made the buying experience so easy by providing service to the Registry and an Inspection sticker. You and Ron truly went above and beyond in your efforts to insure everything was perfect with this Jeep. We are looking forward to having our Jeep serviced with you in the future, and would highly recommend this dealership to anyone looking for a GREAT deal, and GREAT people to deal with!! More
by Vincent07
Employees Worked With
Ron Booth, Fred Perla
January 26, 2014
DIANNE IS A VERY QUALIFIED SALES PERSON. SHE DOES EVERYTHING WITH CARE AND ATTENTION TO THE CUSTOMERS NEEDS. SHE MADE BUYING MY NEW JEEP CHEROKEE AN EASY TRANSACTION. I WOULD RECOMMEND DIANNE TO AN EVERYTHING WITH CARE AND ATTENTION TO THE CUSTOMERS NEEDS. SHE MADE BUYING MY NEW JEEP CHEROKEE AN EASY TRANSACTION. I WOULD RECOMMEND DIANNE TO ANYONE LOOKING FOR A SALES PERSON THAT DOES NOT PRESSURE YOU AND ONLY WANTS TO MAKE THE PROCESS AS EASY AND PAINLESS AS POSSIBLE....GREAT PERSON. More
by bhager
Employees Worked With
Dianne Lozeau
November 21, 2013
I visited this dealership onNovember 8 2013. I had a really great experience they gave a great price for my trade (which rarely never happens) and I got a great deal on my Jeep. The whole experience was really great experience they gave a great price for my trade (which rarely never happens) and I got a great deal on my Jeep. The whole experience was pain free. Diane was a pleasure to deal with. Very personable and warm. I NEVER had such a great feeling as I did when I left this dealership. For once I felt like I wasn't getting screwed. In the summer when my wife is looking for a new vehicle I will try and convince her to get a Grand Cherokee and buy it from this dealership. More
by Damooch
Employees Worked With
Dianne Lozeau
November 13, 2013
Very good experience. Dianne was very professional and honest. Dianne was not the prototypical car salesperson; she was not pushy and she was honest. I would recommend this dealership and Dianne. honest. Dianne was not the prototypical car salesperson; she was not pushy and she was honest. I would recommend this dealership and Dianne. More
by mordant
Employees Worked With
Dianne Lozeau
October 21, 2013
Bought a car from across the country and everyone was so pleasant and helpful! What could have been a very nerve racking experience was super easy. I wold recommend this dealership, but being over 1000 mile pleasant and helpful! What could have been a very nerve racking experience was super easy. I wold recommend this dealership, but being over 1000 miles away I doubt anyone would go :) Thanks Diane for answering all my questions and making this purchase happen! More
by shawnakant
Employees Worked With
Dianne Lozeau
September 26, 2013
I have done business with Lahti in the past and selected the dealership solely on this relationship. Lahti is a longtime, solid dealership and I am happy that they are in my area. I am enjoying my new Patri the dealership solely on this relationship. Lahti is a longtime, solid dealership and I am happy that they are in my area. I am enjoying my new Patriot and will definately return for future needs. More
by nwestover
Employees Worked With
Dianne Lozeau
July 24, 2013
We had a great experience working wih Dianne Lozeau. She was professional from start to finish and would highly recommend her! Although we did not end up purchasing the vehicle at this time, we will defin was professional from start to finish and would highly recommend her! Although we did not end up purchasing the vehicle at this time, we will definately come back to Lahti's and Dianne once the opportunity arises again! She is a great asset! Thank you! More
by robinbain
Employees Worked With
Dianne Lozeau
July 09, 2013
The salesperson and the dealership staff were all very pleasant and very easy to work with. I would definitely recommend them to anyone I know who is looking for a vehicle. pleasant and very easy to work with. I would definitely recommend them to anyone I know who is looking for a vehicle. More
by teddieb
Employees Worked With
Brian Long
June 24, 2013
I have bought many vehicles through Lahti's Jeep with Dianne and it has always been a positive experience. She works hard to get the best rates and is very knowledgeable, not only about the loan process, Dianne and it has always been a positive experience. She works hard to get the best rates and is very knowledgeable, not only about the loan process, but also about the vehicles and inventory. She is also a joy to deal with! More
by Lindyo
Employees Worked With
Dianne Lozeau
June 08, 2013
First time buyer with Lahti's and didn't know what to expect. I met Dianne who was patient and listened to what I was looking for and what I had to spend. When she showed me the used Jeep Compas what to expect. I met Dianne who was patient and listened to what I was looking for and what I had to spend. When she showed me the used Jeep Compass, I was a bit skeptical at first since I had not heard of it before and I was trading in my 1996 Jeep Cherokee Laredo. She showed me the car and I decided to test drive it. It handled well, was in my price range and, even better, it was a 4 cylinder which I had not considered as an option. Overall, I am very pleased with how I was treated. A few days after I picked up the car, it developed a leak in the ceiling the day it rained. I took it back to Dianne and she immediately gave me a loaner for the next couple of days. Lathi's took care of the problem promptly and made sure I was not inconvenienced. With this recent rain there has been no further leaks. Many thanks for their support and I would definitely recommend Lathi's to my friends. More
by pautltrap
Employees Worked With
Dianne Lozeau
