Laguna Niguel Hyundai
Laguna Niguel, CA
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good experience Cris Baker was very professional and knowledgeable. I will definitely recommend him to my friends. He answered all of our questions and he did ever Cris Baker was very professional and knowledgeable. I will definitely recommend him to my friends. He answered all of our questions and he did everything necessary to meet my need for a new car. More
First Time Buyer! For quite some time I've been doing research and attending variety of dealerships trying to find the right vehicle for me. At last I feel in love with For quite some time I've been doing research and attending variety of dealerships trying to find the right vehicle for me. At last I feel in love with the Hyundai Sonata and a good friend of mine recommended me to go look at the vehicles at Allen Family Automotive Group because they carried different kind of brands on there lot. Mr. Clune came to me asking if I needed any assistance and I told him what exactly I was looking for. Right there immediately he explained all the technology the vehicle contained, which was "the Premium Package" and he exactly knew what he was talking about. Brought the exact car I wanted from a different lot and I drove out with a huge smile on my face. Thanks to Mr. Clune I received my Christmas present earlier this year then I expected it. I highly recommend this dealership to friends, family, or even anyone to take a minute of there time and look at AFAG's cars. Won't Regret It! More
Excellent Customer Service Hershel went the extra mile to make sure I got the car I wanted. I also appreciated the fact that he wasn't pushy and didn't try to sell me on someth Hershel went the extra mile to make sure I got the car I wanted. I also appreciated the fact that he wasn't pushy and didn't try to sell me on something I didn't want. When it was time to fill out the paperwork David answered any questions I had and made sure I understood everything. Overall great experience and I highly recommend this dealership. More
I love Alex. Alex was so great to work with. He didn't seem like a car sales man. He felt like a friend. A friend that made you feel welcome and totally comfortabl Alex was so great to work with. He didn't seem like a car sales man. He felt like a friend. A friend that made you feel welcome and totally comfortable while making a big decision on buying a car. I always get stressed out when I buy a car. Alex made me have fun. I loved that he spoke about his family. All the guys in the office were great but Alex will always be my car dealer. I'm letting everyone know!! More
Outstanding Hyundai dealership with quality professionals Buying a new car can be a painful and stressful experience. Not the case at Allen Hyundai. Cris Baker professionally led us through the process whil Buying a new car can be a painful and stressful experience. Not the case at Allen Hyundai. Cris Baker professionally led us through the process while patiently answering all of our questions. At no time did we feel pressured. Chris is a knowledgable, thorough and courteous salesman. I would also like to thank Brian Carpenter (finance) for his excellent help. He also was very professional and thorough. Thanks again Cris and Brian. More
Great place to buy or lease a Hyundai Having done our homework on cars and car prices on the internet, we worked with Internet Sales Person, Kelley Miller. Kelly was fun to work with, app Having done our homework on cars and car prices on the internet, we worked with Internet Sales Person, Kelley Miller. Kelly was fun to work with, applied the exact amount of sales effort required to sell us the car and made sure that we received all of the Hyundai sales rebates we were qualified to receive. Kelly and Finance Manager Brian Carpenter made leasing a Hyundai from Allen Hyundai a very positive experience for us. More
Above and beyond! Shant had to go above and beyond his normal duties for me because I am a bi-lateral, below knee amputee. He had to take me around in my new Sonata and Shant had to go above and beyond his normal duties for me because I am a bi-lateral, below knee amputee. He had to take me around in my new Sonata and explain all the bells and whistles to me while I watched him in the driver's seat. He then had to take my car to have hand controls installed, wait for the service to be completed and then drove the car to my doorstep! I could not have asked for better service anywhere. I've owned many cars and this was the easiest and most convenient experience I've ever had! Thank you, so much! More
Way to go Kelly Our Salesperson Kelly was absolutely AWESOME! She went out of her way to accommodate our schedule. We were narrowing down our selection of make and Our Salesperson Kelly was absolutely AWESOME! She went out of her way to accommodate our schedule. We were narrowing down our selection of make and models and never did we feel pressure that we had to purchase from their dealership. We even went for a second test drive to make sure this was the car for us as this was a bigger car than what had. Kelly was very friendly, knowledgeable and communication whether it was phone, text or email, her response was immediate. We are very pleased with the trade-in value of our old car and even though we went through Costco's buyer program, we feel we got an amazing deal. We will definitely recommend Kelly to all our family and friends as well as anyone we know is looking for a car. Thank you Kelly and the rest of you staff for a great experience. More
Keeping Us Happy Under tough circumstances (dealership under a long construction and GMC not producing SUV's at any pace) they did everything to keep us happy. In the Under tough circumstances (dealership under a long construction and GMC not producing SUV's at any pace) they did everything to keep us happy. In the end, Ron Young, our consultant, got us a better deal than we had started at and a more equipped vehicle. Everyone was friendly, helpful and concerned we had to wait for the vehicle longer than anticipated due to GMC production delays. More
Absolutely Amazing We walked up to check out a lease on a Sonota. Trey greeted us immediately. He educatedus on the performance and quality of the Sonota. He then educat We walked up to check out a lease on a Sonota. Trey greeted us immediately. He educatedus on the performance and quality of the Sonota. He then educated us on the features and everything we had questions about. We talked numbers and he made our experience amazing. This is how car buying/leasing should always be. Trey made our experience easy, fun, and stress free. The finance manager Brian, also made it a great experience. Amazing dealership with a friendly and great staff. Thank you Trey!!! More