Laguna Niguel Hyundai
Laguna Niguel, CA
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VERY pleasurable experience! All personnel in the Hyundai Sales Office were VERY friendly, courteous, and had excellent knowledge of their product. Blair Morrison, Chris Baker, an All personnel in the Hyundai Sales Office were VERY friendly, courteous, and had excellent knowledge of their product. Blair Morrison, Chris Baker, and Brian Carpenter are the BEST. NEVER "Pushy", VERY Helpful and Friendly. We felt as though we had made New Friends when we left the Dealership. Thanks Everyone, Tom & Cathy More
Thank You hardly seems adequate!! I have so many wonderful things to say, I am not sure where to begin! Being 76 and wanting to drive something really special, I began my search visit I have so many wonderful things to say, I am not sure where to begin! Being 76 and wanting to drive something really special, I began my search visiting many local car dealers. I had a good idea of what I wanted and what I could afford. I narrowed my search down to 3 makes and models. Hyundai was the third car I researched......I saved the best for last!! I went on line and Elise was the first person I touched base with. She was wonderful, and I told her my needs and she assured me that Allen Hyundai would see that my wishes would happen. Later that day, Trey Ross entered the picture. I have NEVER dealt with such a wonderful, patient, informative and caring person like Trey in my entire life. He asked my needs, wants, and was able to answer all my questions.....and there were many!! Needless to say, I had much to learn and he took the time to explain everything, searching for my new car. Of course, like any other female, I changed cars, from the Sport Sonata (which was awesome) because I tend to like bells, whistles, and some glitz, even at this age!. Enter, a beautiful silver Sonata Limited. My dream car! At this point in time, Blair Morrison came into the picture along with Brian Carpenter...........this wonderful team of people worked together to make it all happen for me. They searched every option and all the time considered only one thing.........ME! When I started this search, and having to do it alone, I dreaded it, as my former experiences with any car dealership were nerve wracking and took a toll on my nerves. I am also an East Coast transplant of just 3 years...........and did not know where to begin my search, nor did I even know what the results would be. The employees at Allen are unique and amazing. THEY REALLY CARE!! I absolutely love my new car, and because of the team of gentlemen who saw that, I was able to get my beautiful new car, I am beyond happy. I totally enjoyed those appointments (and there were many) watching them work together, for me, and I can never tell you how much I appreciated that. At the risk of this turning into a novel.......(a best seller I am sure), I will close with a huge thank you, and so much gratitude straight from my heart. I am actually looking forward to my service visits, so that I can pop in and say hello to my new friends! Thank you Trey, Blair, Brian and Elise!!!!! Thank you Allen Hyundai for such a caring team of people!! More
GO SEE TREY ROSS!! I leased my first car at this dealership and enjoyed the whole process. Trey made my first experience leasing memorable. I went it to look at cars not I leased my first car at this dealership and enjoyed the whole process. Trey made my first experience leasing memorable. I went it to look at cars not knowing much about the Hyundai brand. Trey took the time to show me all the cars I wanted to see and even test drive them, even though I told him I was just looking and not interested in leasing or buying anything. He was very professional and my favorite part about my whole experience is that he wasn't Pressuring me to buy anything!!!! After I decided to lease, he took the time to explain the whole process and kept following up with me for a few weeks (again with no intention to pressure me into buying). The whole lease process was super fast and the even the finance manager Brian Carpenter was awesome. He had all my paper work ready for me and had me in and out super fast. If you're in the market for a fuel efficient family car or even a pleasure car, PLEASE! Go see Trey Ross in sales!!! I HIGHLY recommend him and this dealership. You will be treated very kindly and everyone there is super professional! You won't regret it! I promise. More
Great dealership personnel My wife and I were so pleasantly surprised at how the Allenn Hyundai personnel, from the web-support to the final closing of the deal people, did so m My wife and I were so pleasantly surprised at how the Allenn Hyundai personnel, from the web-support to the final closing of the deal people, did so much to educate us and to really meet our needs. We did not want all of the bells and whistles, like navigation, etc. Hershel immediately began to look for our car with other dealers to make a trade. We made additional requests as we found additional options we desired' such as the auto-dimming rear view mirror' which Hershel immediate added to his search' without question. This was in stark comparison to another dealer we visited to have a comparison and check on price. They tried to push what was on their lot. They offered extreme discounts to take one with navigation plus other items we did not want. They tried to push their demo with a different color, but with a bad scratch on the drive's side mirror' which they would fix. They told us they could only find one car with our desired features, but never really looked. (I checked their monitor and saw nothing.) We finally decided that the extra discount was not worth it. With Allen we felt a high degree of trust which bore out when we made the final deal. Hard to beat the comfort fealing we felt in dealing with Allen. Go with Allen Hyundai! More
Alex B I have bought about 10 vehicles I've my lifetime, new, used, private party, small dealers and big dealerships. Alex and Allen Hyundai by far has been I have bought about 10 vehicles I've my lifetime, new, used, private party, small dealers and big dealerships. Alex and Allen Hyundai by far has been the easiest transaction by far. I didn't have much time to waste and they had me in and out in 45 minutes with the keys to my new Genesis 5.0! Couldn't be happier with the car or the sevice. I'll be back to Allen for my next car. Thanks for the 5 star service. More
2015 Tucson purchase best car buying experience ever We unexpectedly needed to purchase a new car and decided on the 2015 Tucson. Based on a recommendation I contacted Brian Carpenter who put me in touch We unexpectedly needed to purchase a new car and decided on the 2015 Tucson. Based on a recommendation I contacted Brian Carpenter who put me in touch with David Stea. David contacted me, listened to what I was looking for and we set up an appointment. I have never liked buying a car until this purchase. David worked we me to find exactly what I wanted, he is very knowledgable and I felt very confident I was receiving a very fair deal for a great car. David made the entire process very easy. I have already recommended David to several people. More
Great service with a smile Kelly was such a great person to work with and made the whole experience a dream. No hassle or feeling like I was trying to be sold, she always put my Kelly was such a great person to work with and made the whole experience a dream. No hassle or feeling like I was trying to be sold, she always put my needs first and too great person. I will definitely be sending my friends and family her way. More
Happy Place Let me share my experience at Allen Hyundai... My credit is not the greatest, But My sales Rep and the Allen Hyundai team made it happen for me, Chris Let me share my experience at Allen Hyundai... My credit is not the greatest, But My sales Rep and the Allen Hyundai team made it happen for me, Chris Baker was very kind and understanding and kept me calm through the whole process. I would highly recommend Chris Baker at Allen Hyundai for your future sales guy if your looking for a new car Everybody that I came in contact with was very professional and welcoming... Thank You Chris I love my new car...I named her Ms. Elley Sincerely Debra Hunter More
Doug Lincoln is the best salesman ever!! I very rarely post reviews, but had to let everyone know how great Doug Lincoln is! From the moment we stepped on the lot he was helpful, honest, ha I very rarely post reviews, but had to let everyone know how great Doug Lincoln is! From the moment we stepped on the lot he was helpful, honest, had great advice and guided my 18 year old nephew through his first car buying experience. Not to mention beating all other dealership's prices. This was truly the best car buying experience I've had! He even drove down to Carlsbad himself to trade for the exact car we wanted. Please make sure to seek out Doug Lincoln if you decide to go here to shop! More