Laguna Niguel Hyundai
Laguna Niguel, CA
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Bad post purchase experience After you purchase your vehicle the customer service becomes non existent. You have to keep calling back to take care of any issues. Vehicle color an After you purchase your vehicle the customer service becomes non existent. You have to keep calling back to take care of any issues. Vehicle color and feature selection was very limited. More
Hybrid sonata Great people made purchase a pleasure. Hershel was a man of his word, had vehicle ready to go after going to LosAngeles to get car. Thanks for the h Great people made purchase a pleasure. Hershel was a man of his word, had vehicle ready to go after going to LosAngeles to get car. Thanks for the help,,, sales manager along with finance manager were very good. More
Great experience! I had an excellent experience at Allen Hyundai. I would highly recommend this dealership. They are knowledgable, professional and thorough. I will d I had an excellent experience at Allen Hyundai. I would highly recommend this dealership. They are knowledgable, professional and thorough. I will definitely go back. More
Exceptional experience From the 1st contact to the final exit, the entire staff understood my goals and made the purchase of a vehicle a quick and pleasant process. Kudos to From the 1st contact to the final exit, the entire staff understood my goals and made the purchase of a vehicle a quick and pleasant process. Kudos to the team of professionals you employ. More
2015 Santa Fe purchase Overall excellent experience. Kelley was professional, not pushy, and genuinely interested in my vehicle purchase. I was looking at a used 2012 Acur Overall excellent experience. Kelley was professional, not pushy, and genuinely interested in my vehicle purchase. I was looking at a used 2012 Acura MDX (I own a 2006) and was impressed with the Santa Fe enough to make it my new car for the next 150,000 miles. She understood I would need a couple of weeks to consider both vehicles and did not bother me in any way for that time period. I made the decision on a Thursday morning and drove off on Friday, May 29 without any issues. Brian was easy to deal with on the financing end of the transaction. Hershel was pleasant when I first showed up at the dealership and kindly directed me to Kelley. Thanks very much, George More
The Difference Maker My husband and I had purchased a Genesis previously and were so astonished by the car that we decided to get me into a Genesis as well. "Unknowingly" My husband and I had purchased a Genesis previously and were so astonished by the car that we decided to get me into a Genesis as well. "Unknowingly" fortunate for us, they did not have the interior or exterior color that I wanted. Of course, I was bummed out. But very fortunately, it brought us to Allen Hyundai. We had a chance to experience our "Difference Maker" and that was 100% the wonderful service we received from the team at Allen. Chris Baker was great! He took care of us, answered all our questions and immediately took the time to explain our needs to Blair the Sales Manager. He was extremely fair and reasonable. Brian in finance was also very knowledgable and thorough. Overall, I have to say that we had a very honest chance to be serviced by two Hyundai dealerships. The service at Allen was unsurpassed and remarkably personable!! What a genuine team of talent at Allen. We would 100% recommend this dealership to anyone looking to buy or lease their next car. We can say that we were 100% satisfied with our experience. Thank you Don from Internet for encouraging us to stop by to see if your dealership could get us what we were looking for! We got the car we were looking for but to top it off, we also experienced outstanding customer service!! More
Outstanding Great overall experience and a very fair price. Dealership salesperson was great and well versed in the product line. Can't wait to see the new Hyunda Great overall experience and a very fair price. Dealership salesperson was great and well versed in the product line. Can't wait to see the new Hyundai facility opening next month. More
Good service, nice car We purchased a Sonata May 23rd and the experience was just fine. Purchasing a new car is a big decision and can cause a lot of anxiety. Our salesper We purchased a Sonata May 23rd and the experience was just fine. Purchasing a new car is a big decision and can cause a lot of anxiety. Our salesperson, David Stea, did not pressure and gave us very good advice. We enjoy the new car very much and with the dark sunroof it looks very sleek. More
great experince! I knew what I wanted before arriving at the dealership, they were actually closed and still let me test drive and buy. They were great with finding me I knew what I wanted before arriving at the dealership, they were actually closed and still let me test drive and buy. They were great with finding me a bank to finance. Aaron was great very friendly and very helpful! More
Came, saw, bought. Knew what I amounted in the model, year, color. Allen Hyundai had the vehicle at or around my price point. Done deal. What more would one want? Knew what I amounted in the model, year, color. Allen Hyundai had the vehicle at or around my price point. Done deal. What more would one want? More