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Laguna Niguel Hyundai
Laguna Niguel, CA
916 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 916 reviews
February 03, 2016
Comfortable and excellent I do not have previous experience with Allen so this is a First Impression. I just completed a new car purchase and it was probably the easiest, most I do not have previous experience with Allen so this is a First Impression. I just completed a new car purchase and it was probably the easiest, most comfortable, and professional of any in my experience. Reference the experience: I am 78 and have purchases a fair number of cars over the years. The whole Allen operation seems focused on being helpful first and selling and servicing cars second. I understand it is a business, but it appears they clearly understand that "service" can make or break a business. As noted this was a First Impression and it was Excellent. More
by happycustomer
Employees Worked With
David Pallone, Aaron Vega
February 03, 2016
Awesome They were great. Thanks for everything. I love my car. I will recommend your dealership. John and Brian were personable and friendly. Thanks again They were great. Thanks for everything. I love my car. I will recommend your dealership. John and Brian were personable and friendly. Thanks again for great service. More
by TERRIEARLYWINE
Verified CustomerEmployees Worked With
Brian Carpenter
February 02, 2016
A very pleasant experience. Both the sales and Finance functions were very professionally handled. The car was selected after discussion of all the available packages offered. Ev Both the sales and Finance functions were very professionally handled. The car was selected after discussion of all the available packages offered. Every question asked was dealt with immediately and thoroughly. More
by JSEYMOUR43
Employees Worked With
David Stea
January 28, 2016
Buying a Veloster Alex was very helpful, patient, and professional. Best car buying experience I have had yet! The dealership and all staff offered a great car buying Alex was very helpful, patient, and professional. Best car buying experience I have had yet! The dealership and all staff offered a great car buying experience. More
by SEAN.MICHAEL.WOODD
Employees Worked With
Alex Bucher
January 26, 2016
Found the right car Went to the showroom looking for a Genesis with Android Auto and discovered it was being held back to next years model. Anthony Robinson showed me a S Went to the showroom looking for a Genesis with Android Auto and discovered it was being held back to next years model. Anthony Robinson showed me a Sonata limited and described both the luxury and tech features the car had. By the time Anthony was done answering my questions I'd decided not to wait for the Genesis. Then he went to work finding the car I wanted. When it arrived, I sat down with Brian Cameron, a finance manager who means it when he says he's working for the customer. He found me every discount, incentive, and cash back opportunity for my lease. My final contract was more than 5% less per month than my original quote and included prepaid service and gap insurance for the length of the lease. Good work! More
by JoelGeldin
Employees Worked With
Brian Cameron, Anthony Robinson
January 25, 2016
Cris Baker I just bought a 2016 Hyundai Santa Fe from Cris Baker and I was so impressed with him! He is very professional and extremely knowledge and treated me I just bought a 2016 Hyundai Santa Fe from Cris Baker and I was so impressed with him! He is very professional and extremely knowledge and treated me with the upmost respect! I would recommend him to all of my friends and family. He was patient with me and listened to all of my needs and delivered exactly what I asked for and I am in love with my car! Cris Baker is amazing!!! and I love being a part of the Allen Hyundai Family. The GM Blair was extremely friendly! And Brian Carpenter is the most friendly and knowledgeable Finance Manager that I have ever worked with....He is a compassionate respectful business man that I trust with all of my financing needs. I Love and appreciate Cris and the entire Allen Hyundai Family!! More
by Whitney6
Employees Worked With
Brian Carpenter, Blair Morrison, Cris Baker
January 25, 2016
Two cars in a day - what a bargain! Great service from the start as we walked in. Knowledgeable and friendly service from Alex. I personally think in the US it takes too long to buy a ca Great service from the start as we walked in. Knowledgeable and friendly service from Alex. I personally think in the US it takes too long to buy a car (coming from Australia) but at least we got what we wanted. Final price on the Santa Fe and the Chevy Volt were good! More
by NJessel
Employees Worked With
Alex Bucher
January 20, 2016
Best car buying experience to date This was by far the best car buying of my life. It really helped to have the number of vehicles online so many questions can be raised and answered e This was by far the best car buying of my life. It really helped to have the number of vehicles online so many questions can be raised and answered even before stepping onto a dealer lot. Couldn't be happier with the car I chose and received and the time spent was a fraction of how things were for me in the past. Again, thanks to everyone involved. Darryl More
by Darrylds1
Employees Worked With
Jim and Juan. All were fantastic at their jobs., Don Lucarelli
January 19, 2016
Great Service and Better Price. We were on a budget and Jim & Juan made sure that we stayed in our budget by providing us with options that gave us the most value for our money. We were on a budget and Jim & Juan made sure that we stayed in our budget by providing us with options that gave us the most value for our money. More
by CHAOBEE
Employees Worked With
Jim & Juan
January 17, 2016
Quite Frankly, I am Disgusted. I had my first service done on my 2016 Tuscon and several issues with this particular site, which was my first time as well: 1. Standing right at t I had my first service done on my 2016 Tuscon and several issues with this particular site, which was my first time as well: 1. Standing right at the counter and of the three working the counter talking amongst themselves, it took five minutes or more before I was even acknowledged, at this point I am a little annoyed, but it's doable and I can deal with it. 2. I question the knowledge of the workers a little bit because my "factory set" service indicator is set at 7500 miles, well I am told no absolutely not, it should be 3000 miles and you went over that by a longshot..., you will void your warranty if you go over that, (lie) ...now, if you pay double and get full synthetic you can go about 5000 miles...*sigh* whatever...When my car is finished the technician tells me be sure to have your oil changed every 3000 miles so you don't void your warranty....wth! This is not correct people. The factory set my vehicle up at 7500 miles, and I understand that synthetic is best for the motor, but do not feed me a line of crock so you can get me to come back more often so I can pay you to put high grade oil in my car that costs double, I am not new to this scene! Now I am a annoyed... 3. Whichever one of the technicians that stunk up my brand new car with your foul funk ( two days and it is still present!!!) and spit out the window of my car and completely missed and it all went down the side of my car....you are absolutely disgusting sir. I have NEVER had that issue before and I am rather surprised they would be so unconcerned and careless...now I am just angry.... Thanks for the coffee though, it was pretty darn fabulous...(the highlight of my visit) but I will NOT be returning to your establishment. More
by JM
Employees Worked With
Scott Duplanty
