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Laguna Niguel Hyundai
Laguna Niguel, CA
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Purchase of Tucson Sport I'm very satisfied with the product that I purchased and the sales service that I received. Everybody at the dealership treated me with professional c I'm very satisfied with the product that I purchased and the sales service that I received. Everybody at the dealership treated me with professional courtesy. More
A great experience! Everything was wonderful! Cris is a good salesman and was so helpful! He found the Elantra I wanted (color,etc) very fast. The other employees were s Everything was wonderful! Cris is a good salesman and was so helpful! He found the Elantra I wanted (color,etc) very fast. The other employees were special also. More
Very friendly and courteous I would recommend Aaron Vega to anyone & anytime. He is a very friendly and professional sales representative. After dealing with several dealers and I would recommend Aaron Vega to anyone & anytime. He is a very friendly and professional sales representative. After dealing with several dealers and sales representatives, this is by far the best car buying experience I've had. More
Excellent experience Very pleasant car buying experience. Sales person Anthony was efficient and thorough. Would definitely visit Allen again for our next car. Made a some Very pleasant car buying experience. Sales person Anthony was efficient and thorough. Would definitely visit Allen again for our next car. Made a sometimes lengthy process very quick. More
Outstanding experience I can't imagine how it could have been better. Everything was covered. No detail was missing. Extremely courteous and careful. I am very pleased wi I can't imagine how it could have been better. Everything was covered. No detail was missing. Extremely courteous and careful. I am very pleased with his service More
Above the rest All personel attentive and responsive.David Stea is well versed and will guide you through the process. David will see to it that you get what you All personel attentive and responsive.David Stea is well versed and will guide you through the process. David will see to it that you get what you need and follow up at all aspects from selection to finish. Highly recommend this dealership. More
I loved my experience here My experience was so fantastic. David was able to get me the car I wanted at the price I wanted. His service was so superior 2 all the other dealershi My experience was so fantastic. David was able to get me the car I wanted at the price I wanted. His service was so superior 2 all the other dealerships I visited this week. I love my new car More
Review Kellie was excellent. She was friendly, helpful, and truthful which my husband and I were not used to. Even after my husband was a jerk, she stayed Kellie was excellent. She was friendly, helpful, and truthful which my husband and I were not used to. Even after my husband was a jerk, she stayed and waited for me to come back to purchase the vehicle. I am very happy with my new Tucson and the kids are no longer embarrassed my mom's car. More
Negative follow-up Experience CHOOSE YOUR SALESPERSON CAREFULLY Bought a Sonata here, limited Hybrid with the Ultimate package. Love the car, price was average for the market, H CHOOSE YOUR SALESPERSON CAREFULLY Bought a Sonata here, limited Hybrid with the Ultimate package. Love the car, price was average for the market, Hershel was accommodating and followed-up appropriately. They lost the second set of keys and could not provide it the same day, apparently this happens here. They are replacing the key for me at my convenience and were nice enough to schedule my first free oil change. During signing, they were not too pushy about the optional service and warranty packages, but definitely made me listen to the spiel. Overall I liked my experience and would return or recommend to my family and friends if they were looking for a Hyundai. Follow-Up (3/20/2016) Upon completion of my survey about the dealership, I was contacted by my salesperson. He was upset and accused me of being confused about my own experience, told me how the things I listed in the survey were not his fault and how this was now going to hurt him financially because it will lower his score. I'm not sure how all of that works, and it's unfortunate that he will be impacted financially, but his response was unprofessional and I was really upset upon receiving the email. I have followed up with the service manager and the GM of the dealership and are awaiting a response, but be forewarned about what you put in that survey, it may evoke an emotional response. At the end of his email, he told me "the most ridiculous thing is that I will actually lose money for selling you a car", which I interpreted as I should have taken my business elsewhere. Because of all of this, I will next time. More
Couldn't Have Been A Better Buying Experience My experience at Allen Hyundai couldn't have been any better. First of all I love the new Hyundai Elantra, it's an awesome car and a great fit for me. My experience at Allen Hyundai couldn't have been any better. First of all I love the new Hyundai Elantra, it's an awesome car and a great fit for me. The service I received from Aaron made the car buying experience completely stress free. Everything was taken care of. If you need a car I would definitely recommend the Allen dealership. Great cars, great prices, and a great staff. More