Laguna Niguel Hyundai

Great experience David Stea has been very kind and helpful over the past few years. I've bought 3 cars from him and each time he has been the same person. He provides David Stea has been very kind and helpful over the past few years. I've bought 3 cars from him and each time he has been the same person. He provides a low pressure, no gimmick experience for his customers. More

staff The entire sales group, including the guys that were not my direct salesman, were helpful and courteous. Blair was particularily easy to deal with, li The entire sales group, including the guys that were not my direct salesman, were helpful and courteous. Blair was particularily easy to deal with, listened to my objectives and wanted to "make my deal" and found ways to work within my budget. More

New car!! I needed a new car for a while I was just at the right place at the right time talking to my favorite car guy Doug Lincoln. I've been driving a Merc I needed a new car for a while I was just at the right place at the right time talking to my favorite car guy Doug Lincoln. I've been driving a Mercedes for the past 20 years and I loved my car. The Older it got more expensive to fix . So it was just time for a new car and Doug recommended my new Elantra . Which I love it, it drives great, handles the road just Right, and to be honest my transition from my old car to my new 2017 Elantra was like butter so smooth and easy to get comfortable in . Thanks for understanding my needs and suggesting the car that fits me perfect. More

Best experience ever We arrived after closing, the response was we're closed but we are still here. This set the tone for the easiest car buying experience we have ever h We arrived after closing, the response was we're closed but we are still here. This set the tone for the easiest car buying experience we have ever had. Our salesman Chris Baker was knowledgeable and friendly. The finance guy came back to the dealership to accommodate us. We left within two hours with the exact car we wanted and very good financing terms. We are so pleased with every aspect of our experience. Even had us return to get the car detailed as that department had already left for the night. Can't say enough about this dealership. More

Friendly and professional David Stea was amazing. He was from the beginning very welcoming and accommodating. He was very enthusiastic about the vehicle and that energy got me David Stea was amazing. He was from the beginning very welcoming and accommodating. He was very enthusiastic about the vehicle and that energy got me excited about the car even more. He treated me like a good friend more than a number. He was honest in his approach and never stopped trying his best even after the sale. The manager David Pallone and Blair Morrison once again made this possible for me with their professionalism and amazing hearts. What a great bunch of people here at Allen Hyundai. I'm so pleased with the entire experience and recommend them to everyone. Thank David, Blair and David. You guys are exceptional. More

Friendly All sales people were nice and friendly. I was with Jozik Mendez mostly and he was very friendly and accommodating. I'd definitely recommend this deal All sales people were nice and friendly. I was with Jozik Mendez mostly and he was very friendly and accommodating. I'd definitely recommend this dealership just based off the customer service. More

Professional I met Doug Lincoln three years ago when I first started looking at the Hyundai line of products. I didn't have an urgent need to buy at that time, but I met Doug Lincoln three years ago when I first started looking at the Hyundai line of products. I didn't have an urgent need to buy at that time, but I was impressed with Doug's technical knowledge of not just Hyundai products, but most all major auto manufacturers' products. He is more a consultant than a salesman and he generated the feeling of trust that led me back to him to make my lease of a 2017 Hyundai Santa Fe Sport 2.0T a reality. He is a patient man. He is also like the country doctors of decades ago who made house calls. After I took delivery of the new SUV, he came to my home in Mission Viejo to set up the garage door opener! I'm still struggling with the high tech navigation, media, and sound systems, but I know he will help guide me through until I can master it myself. My first purchase from Allen Cadillac Oldsmobile was in 1989, a new Olds 88. Their recent investment in people,and new sales and service facilities shows commitment to their customers and that was important in my decision to go with Allen even though I had looked a other Hyundai dealerships. More

No pressure Everyone at this dealership was a pleasure to work with, and our salesman was patient while I took forever to make a decision. I never once felt press Everyone at this dealership was a pleasure to work with, and our salesman was patient while I took forever to make a decision. I never once felt pressured by anyone. More

How many chances do they need to get it right? Where do I begin......I have gone to Allen Hyundai a total of five times within a little over a year. Three out of the five times were for "re-do's" b Where do I begin......I have gone to Allen Hyundai a total of five times within a little over a year. Three out of the five times were for "re-do's" because of poor workmanship, not having the correct part or simply a human error of the service advisors. The list of screw ups are quite extensive from improper installation of my entire dashboard, promising loaners that magically were not available the day of service, sending coupons at one price and charging another, recommending unnecessary oil changes at 3,000 miles (Factory is 7,500), leaving garbage and dirt in my vehicle along with scratches. I've reported my displeasure every time with either a service advisor and/or the service manager only to get excuses of having new service advisors, construction taking place, manufacturers fault not the dealerships. Please save yourself the time and stress involved and take your vehicle somewhere else. More

Best Car Buying Experience I was dreading going through the trials & tribulations of purchasing a new car. But my old car was starting to fall apart so I had no choice. My bes I was dreading going through the trials & tribulations of purchasing a new car. But my old car was starting to fall apart so I had no choice. My best friend had just purchased a Tucson from Allen & she highly recommended them, specifically Anthony Robinson. So I took a chance & went for it. I have to say it was one of the easiest car buying experiences I've had so far. I was very pleased with how helpful & knowledgeable my sales rep was. And I'm super excited about my new 2017 Elantra. Thanks Hyundai. More