Laguna Niguel Hyundai

Scott in service is top notch. Kudos to Angel and Alex as well. The entire environment has been 2nd to none since I bought the car one year ago. Way to go guys! well. The entire environment has been 2nd to none since I bought the car one year ago. Way to go guys! More

I had a mixed experience with this dealership. I am giving a reluctant "yes" on the recommendation. If they fix some (simple) problems, I think it would be a better experience for someone coming in to giving a reluctant "yes" on the recommendation. If they fix some (simple) problems, I think it would be a better experience for someone coming in to drop tens of thousands in $. First, although I made an appointment, the car was not ready when I arrived; moreover, the salesman with whom I made the appointment did not arrive for 25 minutes. Otherwise, the staff was mostly courteous and friendly. More

Who is the owner of this dealership in Laguna Niguel? Do they really believe this is how customers to be treated. ...only the Owner please. We do want to purchase but not from the staff represent you Lyne they really believe this is how customers to be treated. ...only the Owner please. We do want to purchase but not from the staff represent you Lynette More

They are the worse dealer I have been to wouldn't even look at my trade and the sales manager didn't seem to care if I was interested in buying look at my trade and the sales manager didn't seem to care if I was interested in buying More

I made an appointment with Mike to see the car, they didn’t prepare the car for me, the battery was dead and they couldn’t even open the doors. they asked me to come on the next day. Before I left I onl didn’t prepare the car for me, the battery was dead and they couldn’t even open the doors. they asked me to come on the next day. Before I left I only asked if the price is negotiable, and the answer I got was “ ma’am, You can sign A finance or you can go”, So I left. I will never recommend them to anyone!!! More

Absolutely a nightmare to deal with. We negotiated a contract to lease and then 3 months later they try to submit a new contract with fraudulent terms & signatures. They won't last long in business comm contract to lease and then 3 months later they try to submit a new contract with fraudulent terms & signatures. They won't last long in business committing FRAUD. We have all documents in hand, so hopefully their GM will step up and fire their staff for committing fraud and contact us to correct this discrepancy ASAP to avoid further legal problems. RUN FROM THIS DEALER & NEW MANAGEMENT..TOTAL FRAUDS! More

Love my Hyundai and the service on my recall visit! I will look forward to my next visit! Follow up service is very much appreciated. will look forward to my next visit! Follow up service is very much appreciated. More

I emailed and called the dealership to confirm that the used car I was interested in was still available at the price advertised. I went to the dealership with my wife to test the drive the car and was rea used car I was interested in was still available at the price advertised. I went to the dealership with my wife to test the drive the car and was ready to buy it. The car seemed as advertised except the low tire pressure light was on. When the sales manager in charge of the dealership put the paperwork together, he listed the car price at $2500 more than what was advertised online. When I pointed out this discrepancy, the sales manager made a big deal about it, but went back to his office and corrected the paperwork to reflect the online advertisement. However, the car was still overpriced, and so I politely inquired about a $490 price reduction. The sales manager took the paperwork, crumpled it up and through it in the trash can. I've never experienced anything like that in my life. The entire ordeal was unprofessional. My wife and I got up and left the dealership. I understand that times are tough right now and that the used car sales manager's life probably didn't turn out how he envisioned it. I wish him the best. I would avoid this place at all costs unless you want to waste a few hours of your life. More

Happy Customer Work with DEVON Overhuel. Devon took most of the stress and complication our of car purchase. Very grateful for his patience, albility to listen and c Work with DEVON Overhuel. Devon took most of the stress and complication our of car purchase. Very grateful for his patience, albility to listen and consult. Excellent follow-up. More