Laguna Niguel Hyundai

Extremely awesome! Best experience ever, super friendly & professional & most important they really did all they could to make the process go smooth & quickly. Plus I L Best experience ever, super friendly & professional & most important they really did all they could to make the process go smooth & quickly. Plus I LOVE ?? ?? My new car!! More

Review Jaime was great to work with. He came in on a Sunday to sell me the car and followed up after the purchase. I would highly recommend him and the dea Jaime was great to work with. He came in on a Sunday to sell me the car and followed up after the purchase. I would highly recommend him and the dealership. More

Thank you I had a good experience at this dealership, thank you for your help... If I like my Hyundai I will definitely return to this place, Leslie, Chi and Bl I had a good experience at this dealership, thank you for your help... If I like my Hyundai I will definitely return to this place, Leslie, Chi and Blair were great. More

Love my new Hyundai Sport This is the first time in my life that I had a pleasant experience looking for and finding a new car. I can't compliment the staff enough, This is the first time in my life that I had a pleasant experience looking for and finding a new car. I can't compliment the staff enough, More

Cris Baker Fantastic customer service. My father recommened me to Cris personally as he had bought three vehicles from this dealership and I was pleasantly surpr Fantastic customer service. My father recommened me to Cris personally as he had bought three vehicles from this dealership and I was pleasantly surprised with how timely and efficiently my vehicle buying process was. More

Great Dealership!! A friend recommended I go to Allen because they had always treated him well and he liked the staff. I can honestly say he wasn't wrong. I have never A friend recommended I go to Allen because they had always treated him well and he liked the staff. I can honestly say he wasn't wrong. I have never felt more comfortable at a dealership than I was at Allen. It's a family owned dealership and you can tell. Friendly people, no pushy salesmen, and very very willing to be up front and honest with everything. I would recommend them to anyone and everyone! More

Great Service We had a great experience buying our first Hyundai. The staff was extremely helpful and showed excellent customer service. I have and will continue to We had a great experience buying our first Hyundai. The staff was extremely helpful and showed excellent customer service. I have and will continue to recommend Allen Hyundai of Laguna Niguel in the future. More

Satisfied customer My experience at Allen Hyundai met my expectations as they delivered the vehicle that we were researching for several weeks. We are satisfied with our My experience at Allen Hyundai met my expectations as they delivered the vehicle that we were researching for several weeks. We are satisfied with our purchase and look forward to many years of service from our new Santa Fe Sport. More

Stay Away! I received an email from Hyundai offering a gift card if I test drove a car. After I downloaded the paperwork for this, my phone started ringing... Tu I received an email from Hyundai offering a gift card if I test drove a car. After I downloaded the paperwork for this, my phone started ringing... Turns out a salesman was calling me to "schedule" a test drive. I have enough to do and would much rather test drive a car at my own convenience and not receive calls at work from random ph numbers. In any case I told Jaime - the salesman that called- I would see him the following Sat. I met him and sat for a few minutes with him. His first questions was "So what brought you in here today? Did you see our ad?" I said "No. A gift card promo offer and my lease it coming to term did it." ... He just said "Oh". (Stupid me - WHAT WAS THE AD OFFERING ??? He sure as heck didn't show me). In any case here's the deal: Jaime is not perfect. Neither am I. I had to follow-up with him about the gift card. I still don't have the cargo net (but Jaime says I can keep calling and I come get it when it arrives :)) - but at all times we treated each other with RESPECT. I cannot say this for your Finance Manager, Alex. He is extremely rude, condescending and refuses to answer a direct question, lied to me - Jaime told me that to make this deal his Manager was going to pay my first month's lease payment. When I told Alex this, he quite rudely pointed to one area of the paperwork and said "It says 35!" (well, yes it does but upon later examination, another area of charges I'm responsible for it has the first month's payment amount = that make 36, Alex :) I'm just pointing this out for his "own education"). In any event, a few days after the deal Alex called me at work and rudely insists that I come down that day to dealership because they cannot get the lease funded. I feel that he insinuated, more than once, that the problem was ME. I had to pull it out of him that there was an "error" made and I was charged for something I should not have been. Well when I went down there to help him correct HIS MISTAKE, he was beyond rude to both my father and myself. I will never do business with this dealership again. More

Dave Thompson's review This is the second car that I've leased from Allen Hyundai. The car is a great value and the folks at Allen don't waste my time. Cris was great to wor This is the second car that I've leased from Allen Hyundai. The car is a great value and the folks at Allen don't waste my time. Cris was great to work with. There was a little confusion is working with Alex the finance manager. Cris worked it our for me and got everything resolved to my satisfaction. Blair was very helpful as well. More