Laguna Niguel Hyundai

Leasing a car. It was a less stressful experience than I had anticipated because of all the helpful answers to my questions , and also that they worked within my bud It was a less stressful experience than I had anticipated because of all the helpful answers to my questions , and also that they worked within my budget. More

Owner/buyer Johnny was very helpful and knowledgeable of my vehicle. I did research before I arrived and Johnny had answers to all my questions. Leslie was very Johnny was very helpful and knowledgeable of my vehicle. I did research before I arrived and Johnny had answers to all my questions. Leslie was very patient with all my questions about my loan and additional insurance. I appreciated that Leslie had the visual tools to guide me through the insurance coverages. These guys were awesome! More

Great service Keyvan was very helpful and friendly. We had great service the entire time and are very happy with our new car and the price that we paid for it. Than Keyvan was very helpful and friendly. We had great service the entire time and are very happy with our new car and the price that we paid for it. Thanks! More

On vacation needed immediate service on my 2016 Tucson Hello , I just want to call out one of your service advisors Mathew. I was on vacation and experienced a check engine light on my vehicle and I had a Hello , I just want to call out one of your service advisors Mathew. I was on vacation and experienced a check engine light on my vehicle and I had a Turbo booster issue a few weeks ago that my local dealer repair but this past Saturday July 15,2017 I experienced the same issue and called my local dealer to inform them that the same issue occurred .Parkway Hyundai in Valencia suggested that I did not drive the car any distance back home and I immediately find a local dealership to take a look at the car and repair the issue. I was in a panic because this was at 1PM on a Saturday afternoon and your service department hours where til 4PM. When I arrived at your service department they directed me to a service advisor, Mathew, greeted me and inquired what he could help me with. I explained I was on vacation and what had happen to my car. Mathew was very good at listening to my concerns and told me let me fill our a service ticket and I will have one of our techs look to see what the issue is. Mathew took me to the customers lounge and said there is water and seating for you and I will keep you informed ASAP about your car. He updated me two times and within a 1-1/2 Mathew came into the customer lounge and said your car is all repaired and suggested that I should soon return to my local dealer and have them replace the turbo booster cable( which Mathew had already ordered one that it would be in sometime Monday and that I could come back Monday and that your dealership would replace it), I informed Mathew that had to return home on Monday morning but Mathew did assure me that the tech did reattach the existing turbo booster and that it would be just fine to drive home. I just wanted to give your service advisor Mathew a "BIG SHOUT OUT" for his excellent customer service that he gave me and being so caring to assure me that he would try to do what ever it takes to repair my vehicle. I'm in management with a large corporation and would love to have all my associates to deliver excellent customer service to my customers. Thanks again Mathew you saved my vacation!!!!! Tricia Maloney More

Review Allen has met our auto needs for many years and is an excellent dealership. My review response is thorough and accurate and can be said quite adequate Allen has met our auto needs for many years and is an excellent dealership. My review response is thorough and accurate and can be said quite adequately in the number of words I choose. More

Friendly staff, Driven to satisfy customer I was impressed by the friendliness of the staff, and their drive to satisfy their customers. However, I felt like staff could have been more efficien I was impressed by the friendliness of the staff, and their drive to satisfy their customers. However, I felt like staff could have been more efficient in how they conducted the transaction. More

Awesome! Jaime and Blair were incredibly helpful during the leasing process and I couldn't be happier with my new car. I'll be back in three years for a new le Jaime and Blair were incredibly helpful during the leasing process and I couldn't be happier with my new car. I'll be back in three years for a new lease! :) More

Purchase of Hyundai Ioniq Electric Javid Kazi I already provided a detail review of my experience in the previous segment. Just to add more since I have to come up with 25 words minimum. Two indi I already provided a detail review of my experience in the previous segment. Just to add more since I have to come up with 25 words minimum. Two individuals I worked at this dealership Cris baker and Alex (Finance). Both were professional individuals and should be recognized. More

Blair's Team at Allen Hyundai is FANTASTIC The team at Allen Hyundai that helped my daughter & I out was Blair Morrison, Aldo Baglioni & Leslie Smiley. They were AMAZING. Everyone one of them w The team at Allen Hyundai that helped my daughter & I out was Blair Morrison, Aldo Baglioni & Leslie Smiley. They were AMAZING. Everyone one of them was extremely helpful and made my daughter's first new car purchase a fantastic one and very enjoyable. I had purchased a new Hyundai Santa Fe Sport for myself in August 2016 from Allen Hyundai and had such a wonderful experience then, I brought my daughter back to purchase her car. Blair Morrison helped me on both transactions and he is by far the BEST Car Dealership Sales Manager I have ever met. He is very relate-able, caring of his clients and compassionate of their needs and situations and he has created an amazing team of people at Allen Hyundai who all share the same mentality. Kudos to everyone at Allen Hyundai! They truly make purchasing a vehicle easy and enjoyable. Thank you, Cathie & Mackenzie Newell More

Sonata I had a great experience purchasing my sonata at the dealership. I would recommend the dealership and the car to others. I am enjoying my new car. I had a great experience purchasing my sonata at the dealership. I would recommend the dealership and the car to others. I am enjoying my new car. More