Laguna Niguel Hyundai
Laguna Niguel, CA
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A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, wh All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors! More
Karim Soliman was very helpful and a pleasure to work with. A great young man with a bright future ahead of him. I would buy from him again and again. with. A great young man with a bright future ahead of him. I would buy from him again and again. More
I leased my 2019 Hyundai Kona EV from this dealership. Now it's now to make the decision to forego or buyout. Considering we are going through pandemic, I had barely used the car but I love every minute Now it's now to make the decision to forego or buyout. Considering we are going through pandemic, I had barely used the car but I love every minute of driving it. I made an appointment to come in to discuss the available options and Mike Nam helped me. He was very friendly and patient to help me with the buyout process. The service here it's top notch including Hans Ham (finance) that helped me with the paper signing. I highly recommend this dealership if you are looking to get next car. More
I bought my 2019 Hyundai Santa Fe at this dealership and have had it serviced here as well.Danny Martinez has been my advisor. He greets me by name when I arrive and goes over all my concerns (which are few have had it serviced here as well.Danny Martinez has been my advisor. He greets me by name when I arrive and goes over all my concerns (which are few) to make sure everything is covered .Danny is professional,efficient with the paperwork,and excellent at closure. He makes sure a loaner is available for my use (if needed) and advises me by phone when my car is ready.It is no wonder why he is the senior service advisor.TOP NOTCH! More
Mike Approach me as soon as I get to the dealership. He was kind patient I was willing to fill my needs. I was really happy to have a business with him. He was kind patient I was willing to fill my needs. I was really happy to have a business with him. More
Mike Nam is patient, kind, thorough and goes above and beyond with customer service! I was simply buying out my lease, but he treated me as though I was purchasing the most expensive car on the lot; with beyond with customer service! I was simply buying out my lease, but he treated me as though I was purchasing the most expensive car on the lot; with respect. More
Very good service. Had a disappointing visit at Laguna Hills Hyundai...really a joke. Visit to your agency a better experience. Daniel Martinez was my service advisor. Had a disappointing visit at Laguna Hills Hyundai...really a joke. Visit to your agency a better experience. Daniel Martinez was my service advisor. His team found a crack in my turbo, ordered a new one and said they would call me when it arrives, no charge, and washed my car. The only downside was that I wasnt offered a loaner. However, I found your lounge which was pleasant and had free bottled water. Overall, not a bad experience! More
First service on our Kona EV. It was easy to book online, same day, and service advisor Delano got it turned around promptly. Excellent experience all around! It was easy to book online, same day, and service advisor Delano got it turned around promptly. Excellent experience all around! More
Tim Bright was very personable! He explained what services were needed and what to expect for my next service. He made my day! He offered to walk me to the waiting room and asked ab He explained what services were needed and what to expect for my next service. He made my day! He offered to walk me to the waiting room and asked about my day. More