Laguna Niguel Hyundai
Laguna Niguel, CA
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Allen Hyundai Rocks Completely satisfied with each step. I have used this dealer in the past for service and was always very satisfied with the customer treatment. Purc Completely satisfied with each step. I have used this dealer in the past for service and was always very satisfied with the customer treatment. Purchasing a new car here was a very nice and easy process. Very nice staff and a family feel to it. More
Great Experience Went in, found the car I wanted immediately, discussed financing options, mine were minimal, but Jaime came up with a great solution for me to put a d Went in, found the car I wanted immediately, discussed financing options, mine were minimal, but Jaime came up with a great solution for me to put a down payment on the new vehicle. I went from Ford to Hyundai, and my Hyundai experience has so far been much much more pleasing. More
New car purchase Extremely satisfied. I have already recommended Allen Hyundai to a friend. Love my new Sonata with its new safety features. Love the smooth,quiet rid Extremely satisfied. I have already recommended Allen Hyundai to a friend. Love my new Sonata with its new safety features. Love the smooth,quiet ride. Love apple car play! More
Purchase of 2018 Genesis G80 Sport Cris Baker sold me my G80 Sport and he did a very professional job. I had an excellent price from another dealer, and he was able to beat it to earn Cris Baker sold me my G80 Sport and he did a very professional job. I had an excellent price from another dealer, and he was able to beat it to earn my business. I wanted a color that was not widely available, and a car that was virtually new and had not been test driven by prospective customers. Chris was able to work with his boss to find a brand new G80 sport, Sevilla Red with Black interior, that had just arrived at another dealership. It was exactly what I wanted and they were able to get it the same day. We closed the deal and I drove the car home that evening, a very happy customer. I love the car!!! More
Excellent Salesman Chi Lim was very friendly and helpful from the beginning. I went back to deal with him because of that even though there was a closer dealer Salesman Chi Lim was very friendly and helpful from the beginning. I went back to deal with him because of that even though there was a closer dealer in my area More
Seven cars purchased from Allen Hyundai I just purchased/leased a new Genesis G90. This was my 4th lease from Allen Hyundai and I recommended this dealership to my brother and he has leased I just purchased/leased a new Genesis G90. This was my 4th lease from Allen Hyundai and I recommended this dealership to my brother and he has leased three vehicles as well. The whole family is happy with Allen Hyundai. Thanks. More
professionalism and family environment. Fantastic personnel, excellent i have already began recommending many of my co workers to come and see cameron and the staff about purchasing cars fro Fantastic personnel, excellent i have already began recommending many of my co workers to come and see cameron and the staff about purchasing cars from here. More
Great Flawless Experience Jaime Melendez called me just as I was about to head out to another dealership in my area and convinced me to come down instead to Allen Hyundai to pu Jaime Melendez called me just as I was about to head out to another dealership in my area and convinced me to come down instead to Allen Hyundai to purchase my Tucson. Jamie and his manager, quoted me a price lower than the other dealership that I was originally going to purchase at, over the phone and by the time I arrived at the dealership, the car was ready for me to test drive. At no point during the sales process did I feel like I was being taken advantage of. What we agreed to over the phone was what I got and paid for and not one penny more. The purchasing experience could not have been any easier or smoother. I loved the attentiveness and also the quick responsiveness of Jamie and the other employee's. As the cliche says, "The early bird catches the worm" and the guys at Allen are serious about doing business. Too bad for the other dealerships in town that called me back a day or two after I contacted them. They seemed shocked that I already bought the car from Allen Hyundai. More
Happy new owner for 2016 Genesis We visited Allen Hyundai to look at a 2016 Genesis that we saw on the internet. Met with Jamie Melendez at 6:30 PM and left with our car before the d We visited Allen Hyundai to look at a 2016 Genesis that we saw on the internet. Met with Jamie Melendez at 6:30 PM and left with our car before the dealer closed that evening at 8 PM. Jaime was very helpful and knowledgeable. Look forward to getting our car serviced with a 5 year maintenance contract we purchased! Bob? the Finance Manager completed the transaction for us and made it enjoyable. More
Time to find another dealer. Service has gone down hill. We purchased one of our vehicles (Santa Fe) rom Allen Hyundai and had a great experience. We have a Hyundai Genesis as well that we purchased from an We purchased one of our vehicles (Santa Fe) rom Allen Hyundai and had a great experience. We have a Hyundai Genesis as well that we purchased from another dealer. We have serviced both cars here for the last 3 years. I have to say that the service experience just keeps getting worse and worse. We always end up having to take the car back because something wasn't done or something was done wrong. I know things happen but it's over and over and over. A recent issue was a 60K mile service and I have to take the car back because it's leaking brake fluid because after the brake service, things weren't tightened appropriately. It's just always something. It's too bad as I've given them the benefit of the doubt over and over hoping the experience will change. I think it's time to find another dealer to service our vehicles. Today was the last straw. After another issue and the dealer is not able to resolve it after having the car for the week, I was told I could come and pick up the car as they were going to wash it for me. I went to pick up the car, waited for them to bring it up. When they finally brought it up, do you think it was washed? Nope. DId I want to wait another 15 minutes for them to wash it? Nope. Time for another dealer... More