Lafayette GMC Cadillac - Service Center

Had to get a new battery for my remote and Christ was wonderful! Lafayette GMC is great! wonderful! Lafayette GMC is great! More

Went to service department for routine service and was told that there was a recall on my 2019. We agreed to complete the recall. Service rider came back out a few minutes later and told me they were not told that there was a recall on my 2019. We agreed to complete the recall. Service rider came back out a few minutes later and told me they were not able to complete the recall work due to being out of warranty. I questioned his reasoning and was told it was GM’s policy not to honor this this recall and out of his hands. GM has lost a loyal customer and I was going to purchase a new trunk before the end of the year. All because they would not reboot the computer. More