Labelle Dodge Chrysler Jeep, Inc.
Labelle, FL
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Typical used car sales tricks. Changed price twice after making a deal. Would not honor internet price then wanted to add service fees. Really a shame because I was on the way. making a deal. Would not honor internet price then wanted to add service fees. Really a shame because I was on the way. More
False advertising/ bait and switch This place is a joke...they have lifted trucks out front with a price of 39,000 on the Internet....then ya get in there and they claim the truck is ac This place is a joke...they have lifted trucks out front with a price of 39,000 on the Internet....then ya get in there and they claim the truck is actually 44,000 plus another 8,000 for the lift..ive also filed a complaint with the better busines bureau for false advertising. More
Chelsea Davis was quick to respond, very polite, friendly, and did not pressure us into buying. She stayed late, and did what was needed to get the deal done. We would recommend her to anyone lookin friendly, and did not pressure us into buying. She stayed late, and did what was needed to get the deal done. We would recommend her to anyone looking to purchase a new Dodge, Jeep or Chrysler vehicle. More
LIES LIES AND MORE LIES Attempted to purchase a vehicle from this dealer, original price 16000 discount 3200 then found the same exact car online on THEIR website for 10,000. Attempted to purchase a vehicle from this dealer, original price 16000 discount 3200 then found the same exact car online on THEIR website for 10,000. What kind of people are they? More
We've been trying to get someone to call us back to get refund on warranty we supposedly had on our vehicle. No one wants to help since we're not buying. Looking at some others reviews about this company w refund on warranty we supposedly had on our vehicle. No one wants to help since we're not buying. Looking at some others reviews about this company we maybe never had a warranty. More
Liars! Sold us a truck from canada with 2700 miles on it. Was told we had full ram warranty. Had issues and found out no warranty. They imported it improper Sold us a truck from canada with 2700 miles on it. Was told we had full ram warranty. Had issues and found out no warranty. They imported it improper and the bank should not have even given the loan. 4000.00 in repairs and trucks check engine light is still on so I guess their mechanics suck too. Please read their reviews everywhere. They have the best prices because they are schisters More
Best buying experience ever! We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The sta We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The staff at Labelle beat the other guys HANDS DOWN! Being an active duty family, we found ourselves unexpectedly needing to trade 3 vehicles before moving to a new base. Since we are not located close to either dealership, I did all the initial research by phone and text message. We started with "the other guy" and I was shocked at the disrespect I was treated with. Annoyance at questions being asked, insistence that we come in to talk in person and an unwillingness to negotiate when I told them I had found a similar vehicle at Labelle with more options for a lower price. The worst part was their overall condescending tone during our conversations -- they definitely chased away the sale. When I called Labelle, I was put in contact with Sean (the sales manager) and explained our situation. I told him I wasn't driving over 2 hours unless all the numbers made sense. He took the time to go over everything with me. Told me EXACTLY what we'd be paying, what we qualified for in rebates and incentives and what they'd give us for our trades. We ended our initial convo and he gave me his personal cell number and told me to call/text with any other questions. I prepared for "the typical experience" when actually going to Labelle to buy the vehicle, but I was floored by how well we were treated from start to finish! I texted Sean to tell him we were coming but were concerned that the distance wouldn't leave us with much time before they closed, not to mention we could only drive 2 of the 3 vehicles there. He told us not to worry and head on in. He put me in contact Louis in sales to begin the paperwork AND sent 2 guys OVER 2 HOURS ONE WAY to pick up and drive our third vehicle back to their dealership! By the time we reached Labelle, Louis had just finished detailing the vehicle, Kathy had our paperwork ready to go and Sean had waited for us to get there. They handled everything quickly, professionally, honestly and with smiles after closing time on a Friday night. They went above and beyond making this the easiest vehicle purchase we've ever made. We may be moving away for a few years, but they've gained loyal customers for life! More
Lairs Worst dealership I have ever been in ! Lairs lairs lairs ! Bought a truck hear and not only is John a salesman a lair but so is the sales manager! Wi Worst dealership I have ever been in ! Lairs lairs lairs ! Bought a truck hear and not only is John a salesman a lair but so is the sales manager! Will be calling the dodge zone rep in the morning to report these xxxxxxxx ! Don't buy here !! John Ramos is a huge liar ! More
False advertising Dirty crooked liars!!! We went on car gurus and were delighted to hear back so quickly from Desiree about a Dodge Ram we wanted to buy. She call us Dirty crooked liars!!! We went on car gurus and were delighted to hear back so quickly from Desiree about a Dodge Ram we wanted to buy. She call us be fore we drove nearly 45 minutes to confirm truck was waiting for us. We arrive there and she said the truck was just sold and she had no idea. In an office 20 X20. She then proceeded to sell us a truck for $6000 more. Luckily we left! BEST PART THE TRUCK IS STILL FOR SALE! Same truck, same Vin, same color. They should shut down. LIARS. Desiree you know what you did SHAME ON YOU!!!! More