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Labadie Toyota - Service Center
Bay City, MI
12 Reviews
12 Reviews of Labadie Toyota - Service Center
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July 25, 2023
Great service as always , explained everything in great detail. Great place to do business. Will be back detail. Great place to do business. Will be back More
by Hd33db1
Employees Worked With
Other Employees :
Taylor Gradowski, Morgan Kulwicki-Graham
July 17, 2023
I always use Labadie to service our 2017 Rav 4 Hybrid. They are aces all the way. They take the time to listen to your description of the issues, and really seem to care that they resolve them Very plea They are aces all the way. They take the time to listen to your description of the issues, and really seem to care that they resolve them Very pleased! More
by Bmwbob
Employees Worked With
Service writers
June 02, 2023
I had a great experience with this dealership a few years ago when I bought my Toyota Prius. Because I live on the other side of the state, I happened to be visiting some family in the area. I decided to bri ago when I bought my Toyota Prius. Because I live on the other side of the state, I happened to be visiting some family in the area. I decided to bring the Prius in for an oil change, transmission flush, and rotate the tires. Scheduling the appointment was simple enough, and I felt like they were easy to work with. However the communication with them during and after the service was both frustrating and confusing. I dropped off the vehicle, and then I received a notification that I needed to pre-approve some repairs (just like at any other shop). But it was not clear whether or not these repairs were needing to be repaired before my initial needs were taken care of. When I called to clarify, I was transferred six different times, and no one seemed to know what was going on with my vehicle or have an answer. Eventually the confusion was taken care of, the service was rendered, and I was able to pay for the vehicle. But I honestly was surprised at how difficult this event was. Maybe it was just a bad day, but that's my feedback. More
by trumpeter
Employees Worked With
Other Employees :
Taylor Gradowski, Morgan Kulwicki-Graham
February 12, 2023
Knowledgeable, friendly, competitive pricing and amazing customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! Highly recommend to my friends and family. More
by cebulaschick
Employees Worked With
Other Employees :
Service department , Taylor Gradowski, Morgan Kulwicki-Graham
February 09, 2023
They are caring, efficient, and answer all questions. After service they report, in detail, all their findings and and any other helpful ideas they have for me as a client. After service they report, in detail, all their findings and and any other helpful ideas they have for me as a client. More
by Choatesa
Employees Worked With
Service
January 07, 2023
The team at Labadie Toyota are truly a cut above. Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to finish. Beyond that, they’re just genuinely friendly people who make it nice to do business with them. Thank you Labadie Team! More
by CY
Employees Worked With
Adam Everett - don’t lose him!
December 25, 2020
Another excellent experience with Labadie Service Department! We bought a used car from Labadie two years ago. (Our fifth Toyota from Labadie) The service needed was something caused by us. Had Department! We bought a used car from Labadie two years ago. (Our fifth Toyota from Labadie) The service needed was something caused by us. Had car towed to Labadie at 10AM, and picked it up at 1PM ON CHRISTMAS EVE DAY!!!! What other mechanic would have even looked at our car, let alone repair it within 3 hours? AND.....I had told them that we didn’t even need the car until Tuesday! Can’t say enough good things about this company! The quality, professionalism, friendly atmosphere and fair pricing have made us Labadie fans for life! Thank you Pete and your Service Department for another job well done! More
by Kimkisser
February 26, 2020
Whoever did the "inspection" on my car before I bought it must have been blind! They left and didn't replace the serpentine belt that had a 4 inch gash in it and then I had to replace a pulley to go along wi must have been blind! They left and didn't replace the serpentine belt that had a 4 inch gash in it and then I had to replace a pulley to go along with the belt. Back Breaks went very quickly after I bought my Explorer and then on top of it when they replaced the front breaks they put them on backwards. I wouldn't recommend the service department at all! More
by Kln1886
