
Labadie Toyota
Bay City, MI
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My adventure began New Years Eve....the accountant said "if you are going to buy a car in the next year....it needs to be today". I live in Wyoming, not a lot of access to car dealers. I have a "if you are going to buy a car in the next year....it needs to be today". I live in Wyoming, not a lot of access to car dealers. I have a special affinity for Toyota Landcruisers. After searching the internet, waffling on my commitment to the Landcruiser and finally ending up with Charles in Bay City MI, I knew that it was meant to be. I spoke with Charles at about 4:00 PM Mountain Time for the first time. I said if this is happening it must happen today! The Landcruiser I had found on their website was immaculate. After talking extensively with Charles; I had no reservations. Charles connected us with Amy in financing and the deal was done. We were going to ship the car to Wyoming, instead my husband flew to Detroit where Charles had organized drivers to meet him at the airport with my new car! My husband made the 1500+ mile journey home and we are thrilled with our purchase. This deal would not have been done if Charles and Amy had not been enthusiastic and thinking outside the box. They were excellent and have had fabulous follow up as well. We highly recommend taking a drive if you are not in the area to visit them and experience true customer service. More
I liked the way the sales person (Al) explained, in detail, the features of the car before I did the test drive. He was willing to answer questions. This is my first HB so explanation of the vehicle detail, the features of the car before I did the test drive. He was willing to answer questions. This is my first HB so explanation of the vehicle was very important to me. There is a dealership that is closer to where I live, but the time that Al devoted to explain everything was the reason for purchase at this dealership. Amy did the paperwork and she was friendly and efficient in her area. The sale was completed effeciently and I am well satisfied. Again I want to stress that Al did a great job with the explanation of the car. I have always enjoyed shopping for a new car, and this was no exception. It was a great day, and I would recommend this dealer. I did research on Prius, Corolla, Matrix, Honda Civic, Honda HB, Nissan Sentra and Nissan Versa. More
Salesman, Business Agent, Service Advisor, and all the other individuals we dealt with were excellent ! Best experience I've ever had buying a vehicle, and we love the truck. The Tacoma was exactly wha other individuals we dealt with were excellent ! Best experience I've ever had buying a vehicle, and we love the truck. The Tacoma was exactly what we were looking for. More
Wanted information not available in CT about the interior color and stitching on Prius 4. Due to distance, there could be no sale, still Andrew promptly went out to the cold lot and then reported back to me. color and stitching on Prius 4. Due to distance, there could be no sale, still Andrew promptly went out to the cold lot and then reported back to me. Would certainly use Andrew if we were in the area! More
I just bought my second Prius from Labadie Toyota in Bay City, MI and I have to say that I would highly recommend this car dealer. The courtesy and professionalism displayed by all of their employees was o City, MI and I have to say that I would highly recommend this car dealer. The courtesy and professionalism displayed by all of their employees was outstanding. Andrew DeWeerd was the Sales Professional that took care of me. He did an awesome job in helping me figure out the Prius model type that was right for me and I felt that they gave me a fair deal on the purchase price. I also have to mention the exceptional job that Todd McNally in the Finance department did on finding me a great interest rate on my new car loan. The two of you were amazing and I would definately by another car from Labadie Toyota. More
Of the Toyota dealers in the area, my wife and I chose to go to Labadie because: (1) ALL of the reviews I read about the dealership were highly positive; and (2) Labadie Toyota is very close to our home. Fa go to Labadie because: (1) ALL of the reviews I read about the dealership were highly positive; and (2) Labadie Toyota is very close to our home. Family friends who had had satisfactory car buying experiences at another dealer recommended them. But, based on the two reasons cited above, we decided to check out Labadie first. Glad we did. Within a minute of stepping out of our car to look around the lot, Mark Brock came out to greet us. We were interested in (possibly) purchasing a Camry hybrid LE or a Camry SE sedan. Mark was more than helpful from the start. In addition to going with us on two test drives, he gave us a very thorough run-down on the features of the cars. Throughout our interaction, Mark was very patient with us; there was no rushing or pressure ... just leading and explaining and answering questions. Inside the dealership, Mark explained the various purchasing vs. leasing options. By this time we had decided we would go ahead and make a purchase. We ended up buying a Camry hybrid and couldn't be more pleased with the car and the whole buying experience. More
Excellant service and care provided to me during my visit. They worked extremely hard to meet my needs and make sure I drove off the lot in the car I wanted. I would highly recommend this dealership visit. They worked extremely hard to meet my needs and make sure I drove off the lot in the car I wanted. I would highly recommend this dealership to anyone looking to purchase a Toyota. This is my first ever car purchase on my own and was a nervous wreck. They made it very calming and easy to do. More
Reason for visit was first a new car sale and subsequently a FABRICATION to modify running board placement which done by Brian. After 6 hours of work the result was "factory" looking and perfect! subsequently a FABRICATION to modify running board placement which done by Brian. After 6 hours of work the result was "factory" looking and perfect! COST TO ME? $00.00! I have dealt with many dealers over time. I have experienced those who "forget who you are" as soon as you drive your sold car away. I can honestly say that Labadie personnel DEFINITELY "go the extra mile" to be assured that you are a satisfied customer and person. I will definitely a satisfied customer and I will be back. Let me ENCOURAGE ANYONE to go and become satisfied with the "Labadie" EXPERIENCE! More
Brach was very helpful and made our buying experience quick and painless! We would definitely recommend Brach as we felt he cared and listened to our needs. quick and painless! We would definitely recommend Brach as we felt he cared and listened to our needs. More
Great service! Helped me a lot with working me on a trade. Gave me a good deal on my trade in. Got me a great discount on a used VW. Charlie was a great salesman and I would recommend him to anyone. trade. Gave me a good deal on my trade in. Got me a great discount on a used VW. Charlie was a great salesman and I would recommend him to anyone. More